Lead Housekeeping & Operations Manager

Ideal Hospitality; McDonough (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

LaQuinta Inn & Suites - McDonough is seeking an Executive Housekeeper to lead the housekeeping department, ensuring top cleanliness, organization, and guest satisfaction.

You will supervise staff, manage departmental budgets, and coordinate with other hotel departments to deliver a consistently pristine guest experience. The role demands strong leadership, meticulous attention to detail, and the ability to uphold safety and quality standards across all areas.

Qualifications

• Minimum of 3 years of experience in housekeeping management or a similar role within the hospitality industry.
• High School Diploma or equivalent preferred.
• Proven leadership and team management skills.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Knowledge of cleaning techniques, equipment, and safety protocols.
• Proficiency in Microsoft Office Suite and hotel management software.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Supervise and manage the housekeeping team, including hiring, training, scheduling, and evaluating staff performance.
• Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure compliance with cleanliness and quality standards.
• Provide guidance and support to housekeeping staff, addressing any issues or concerns promptly.
• Develop and implement housekeeping procedures and standards to optimize efficiency and maintain high levels of cleanliness and organization.
• Monitor and manage departmental budgets, including controlling labor costs, managing inventory of cleaning supplies, and overseeing purchases.
• Ensure proper maintenance and upkeep of housekeeping equipment and supplies.
• Collaborate with other hotel departments to address guest requests, complaints, and special needs related to housekeeping services.
• Implement and enforce protocols to handle lost and found items, ensuring proper documentation and guest notification.
• Ensure compliance with health, safety, and sanitation regulations, including proper handling of cleaning chemicals and safe work practices.
• Conduct regular safety training and drills for housekeeping staff.
• Establish and maintain high standards of cleanliness and hygiene throughout the hotel.
• Develop and monitor performance metrics to assess departmental efficiency and guest satisfaction.
• Oversee the ordering, storage, and usage of cleaning supplies and linens, ensuring adequate inventory levels while minimizing waste.
• Conduct regular inventory audits and adjust purchasing as needed.
• Prepare and maintain accurate records of departmental activities, including staffing, inventory, and maintenance reports.
• Provide regular reports to hotel management regarding housekeeping performance, guest feedback, and departmental needs.

Skills

Leadership

Staff Management

Training

Scheduling

Budget Management

Inventory Control

Safety Compliance

Communication

Quality Control

Facilities Knowledge

Education

High School Diploma

Job description

LaQuinta Inn & Suites - McDonough is seeking an Executive Housekeeper to lead the housekeeping department, ensuring top cleanliness, organization, and guest satisfaction.

You will supervise staff, manage departmental budgets, and coordinate with other hotel departments to deliver a consistently pristine guest experience. The role demands strong leadership, meticulous attention to detail, and the ability to uphold safety and quality standards across all areas.