Lead Housekeeping Manager – Elevate Guest Experience

Oxford Collection; Bellingham, Northern (WA, KY); Hybrid; USD 41,000 - 44,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with profit sharing

Paid time off

Job summary

Oxford Suites Bellingham is seeking a dynamic Housekeeping Manager to oversee the housekeeping team, ensuring cleanliness and guest satisfaction in a fast-paced hotel environment. This role involves budgeting, labor hour management, and upholding company policies while providing strong leadership and staff development.

The ideal candidate will lead by example, coordinate with front desk and maintenance, and drive operational standards to deliver exceptional guest experiences.

Qualifications

• Formal education requirements align with hotel operations and leadership responsibilities.
• Customer service and guest satisfaction focus is essential for all tasks.
• Candidates should meet physical requirements and be able to manage a team in a fast-paced environment.

Responsibilities

• Lead, train, evaluate, counsel, and discipline housekeeping staff per policy.
• Schedule timekeeping, attendance, breaks, and overtime; address discrepancies promptly.
• Prepare assignment sheets and determine duties for housekeeping staff.

Skills

Customer service

Detail orientation

Managerial focus

Team orientation

Time management

Stress management

Professional appearance

Company character

Physical skills

Education

High School Diploma or GED

Hospitality / hotel work experience

3+ years of management experience

Job description

Oxford Suites Bellingham is seeking a dynamic Housekeeping Manager to oversee the housekeeping team, ensuring cleanliness and guest satisfaction in a fast-paced hotel environment. This role involves budgeting, labor hour management, and upholding company policies while providing strong leadership and staff development.

The ideal candidate will lead by example, coordinate with front desk and maintenance, and drive operational standards to deliver exceptional guest experiences.