Housekeeping Manager - Boutique Luxury Hotel

Career Group; Langley (WA); On-site; USD 50,000 - 70,000; Full time

Job summary

A boutique luxury hotel in Langley is seeking a Housekeeping Manager to oversee daily operations and lead the housekeeping team. This role involves managing scheduling, inventory, and vendor relations, ensuring high standards of operation and cleanliness. Candidates should have over 2 years of leadership experience in a similar environment, possess strong organizational skills, and demonstrate a commitment to guest service. Weekend availability is required for this hands-on position.

Qualifications

• 2+ years housekeeping leadership experience in boutique or luxury hotel.
• Strong attention to detail and organizational skills.
• Physically able to lift, bend, and stand for extended periods.

Responsibilities

• Lead daily housekeeping operations and inspect rooms.
• Manage scheduling and labor efficiency.
• Oversee inventory and vendor ordering.

Skills

Attention to detail

Organizational skills

Vendor management

Tools

Hotel PMS systems (ResNexus, Cloudbeds)

Job description

Our client, a boutique luxury hotel, is seeking a Housekeeping Manager to join their team in Langley, WA. This is a working leadership position responsible for overseeing daily housekeeping operations while leading and supporting the housekeeping team. This role has direct authority over housekeeping scheduling, inventory systems, vendor ordering, and operational process improvement. We are looking for someone who enjoys building systems that help a small team operate efficiently and consistently at a high standard.

Responsibilities

• Lead daily housekeeping operations, including assigning teams and inspecting rooms to brand standards
• Manage scheduling, labor efficiency, and operational systems while ensuring rooms are delivered on time
• Oversee inventory and vendor ordering, maintaining par levels for linens, cleaning supplies, and in-room amenities
• Coordinate closely with Front Desk, Innkeeper, Restaurant, Spa, Group Coordinator, and Maintenance teams
• Maintain quality audits, track performance, and manage corrections or re-cleans as needed
• Support hiring, training, coaching, and accountability for housekeeping team members
• Participate in daily team check-ins and the on-call leadership rotation (approx. two shifts per week)
• Assist with breakfast service, special events, laundry, or other operational needs as necessary
• Manage housekeeping systems, set room productivity standards, create deep cleaning schedules, and track room or equipment issues
• Foster a positive, solutions-oriented team culture while ensuring clear communication across departments

Requirements

• 2+ years housekeeping leadership experience (boutique or luxury hotel preferred)
• Strong attention to detail, organizational skills, and ability to manage vendors and inventory
• Experience with hotel PMS systems (ResNexus or Cloudbeds a plus)
• Calm under pressure and able to work across multiple departments
• Physically able to lift, bend, stand for extended periods, and navigate stairs
• Weekend and holiday availability required
• Enjoys guest interaction and delivering exceptional hospitality service