LEAD HOUSEKEEPER (FULL TIME)

Compass Group; Covington (LA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company dedicated to providing exceptional housekeeping services in a healthcare environment. As a Lead Housekeeper, you will supervise and train staff, ensuring the highest standards of cleanliness and guest satisfaction. This role offers a unique opportunity to make a difference in the lives of patients and the community while being part of a culture that values purpose and empowerment. With a focus on quality service and teamwork, you will play a crucial role in maintaining a clean and welcoming environment. If you are passionate about service excellence and leadership, this position is perfect for you.

Benefits

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Pet Insurance

Medical Insurance

Dental Insurance

Vision Insurance

Employee Assistance Program

Qualifications

• Supervisory experience in housekeeping or environmental services is required.
• Knowledge of industry standards and procedures essential.

Responsibilities

• Supervises and trains housekeeping staff to ensure service quality.
• Documents staff attendance and resolves guest complaints.
• Inspects cleaning standards and assists staff as needed.

Skills

Supervisory Experience

Knowledge of Environmental Services

Customer Service

Attention to Detail

Job description

Crothall Healthcare

+ We are hiring immediately for full time LEAD HOUSEKEEPER positions.

+ Location: Ochsner Covington - 1000 Ochsner Boulevard, Covington, LA 70433. Note: online applications accepted only.

+ Schedule: Full time schedule. Monday - Friday, 7:30 am - 4:00 pm or 3:30 pm - 12:00 am. More details upon interview.

+ Requirement: Knowledge of environmental services industry. Supervisory experience required.

+ Pay Range: $14.00 per hour to $17.00 per hour.

Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Crothall Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself at the Power of Clean!

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall is the market share leader in Environmental Services (EVS) and serves many of the top 100 Hospitals throughout its over 2,000 healthcare service teams in 47 states.

Job Summary

Summary: Supervises, trains and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit's standards. Assists where necessary to ensure optimum service to guests.

Essential Duties and Responsibilities:

1. Provides quality service to customers by providing one-on-one attention to detail.
2. Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees.
3. Resolves internal/external guest complaints to ensure guest satisfaction.
4. Documents call offs, and replaces for any shift.
5. Coordinates assigned staff breaks.
6. Prepares and distributes assignment sheets to staff and reviews priorities. Communicates additions or changes to the assignment sheets as they arise throughout the shift.
7. Assigns designated keys, radios and beepers to assigned staff. Maintains accurate record of such assignments and ensures security of keys.
8. Checks all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems. Instructs designated personnel to correct deficiencies.
9. Inspects areas to confirm cleaning standards have been met.
10. Assists staff to ensure highest standards of cleanliness and service.
11. Conducts staff training as assigned.
12. Contributes to the team; exhibits professionalism with customers, fellow employees and others.
13. Performs other duties as assigned.

BENEFITS FOR OUR TEAM MEMBERS

+ Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.

+ Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Crothall maintains a drug-free workplace.