Lead Hotel Housekeeping Supervisor

DOUBLETREE by Hilton Downtown Wilmington-Legal District

Delaware

On-site

USD 38,000 - 48,000

Full time

14 days+

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Benefits offered by this job

Hilton travel discounts
Paid time off
Opportunities for growth within Hilton
Competitive pay based on experience

Job summary

DoubleTree by Hilton Wilmington Downtown is seeking an experienced Housekeeping Supervisor to oversee daily housekeeping operations and ensure guest rooms and public areas meet Hilton brand cleanliness and service standards.

You will supervise staff, inspect spaces for cleanliness, assign tasks, train new team members, coordinate room turnover with Front Desk, manage supplies and inventory, and address guest requests promptly while adhering to safety guidelines.

Qualifications

  • Previous housekeeping or hotel supervisory experience preferred.
  • Hilton brand experience is a plus.
  • Strong leadership and communication skills.
  • Ability to work flexible schedules, including weekends and holidays.
  • Excellent attention to detail and organizational skills.
  • Ability to stand, walk, bend, and lift up to 25 lbs during shifts.

Responsibilities

  • Supervise and support housekeeping staff during daily operations
  • Inspect guest rooms, public areas, and back-of-house spaces for cleanliness and quality standards
  • Assign daily tasks and monitor staff productivity
  • Train new housekeeping team members on Hilton standards and procedures
  • Ensure timely room turnover and coordinate with Front Desk on room status updates
  • Maintain inventory of housekeeping supplies and linens
  • Address guest requests and resolve housekeeping-related concerns promptly
  • Follow all hotel safety, sanitation, and OSHA guidelines
  • Assist Executive Housekeeper with scheduling and departmental organization

Skills

Leadership
Communication
Flexibility
Attention to detail
Physical stamina

Job description

DoubleTree by Hilton Wilmington Downtown is seeking an experienced Housekeeping Supervisor to oversee daily housekeeping operations and ensure guest rooms and public areas meet Hilton brand cleanliness and service standards.

You will supervise staff, inspect spaces for cleanliness, assign tasks, train new team members, coordinate room turnover with Front Desk, manage supplies and inventory, and address guest requests promptly while adhering to safety guidelines.

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