Lead Host - Union New American

Boulon Brasserie; Tampa (FL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Free shift meal

Dining discounts

Medical, dental, and vision coverage

Paid time off

Inclusive environment

Job summary

A vibrant restaurant in Tampa is seeking a Lead Host Coordinator to oversee hosting duties and ensure excellent guest service. This role involves delegating tasks, managing reservations, and providing exceptional hospitality while fostering teamwork among hosts. Candidates should have restaurant experience, leadership skills, and a commitment to creating memorable guest experiences. Join a dynamic team that values a positive work environment and professional growth.

Qualifications

• Experience in a high-volume restaurant is a plus.
• Leadership experience; strong motivator.
• Passion for hospitality and guest experiences.

Responsibilities

• Delegate responsibilities to other hosts.
• Manage the reservation board at the host stand.
• Serve as the main point of contact for hosts.

Skills

Communication skills

Teamwork

Attention to detail

Leadership

Positive attitude under pressure

Job description

Union New American is currently hiring a Lead Host Coordinator to join our team.

Union New American is located in the Westshore City Center in Tampa and is part of the Next Level Brands portfolio. Union New American is the go-to for lunch, dinner and weekend brunch with globally inspired fare.

Job Summary

The Guest Service Coordinator (Lead Host) is the lead person in charge of delegating responsibilities to the other hosts for the shift. This position will run the reservation board and are anchored at the host stand for the duration of the shift. They are the main point of contact for all other hosts.

Our ideal candidate will be highly motivated and passionate about hospitality, food and beverage. We are seeking individuals who have great communication skills, strong work ethic, commitment to excellence and who understand the importance of team work.

What We Offer:

• Free shift meal and dining discounts
• Medical, dental and vision coverage *
• Paid time off *
• Competitive pay
• Inclusive, fun and professional environment

* Must be eligible

Qualifications and Requirements

• Experience working in a high-volume restaurant a plus.
• Experience working in a leadership type role; strong motivator.
• Passion for creating memorable moments of hospitality for our guests.
• Strong communication skills to build trusting relationships with peers and Guests.
• Ability to understand, speak and follow written and verbal instruction in English
• Strong attention to detail and well organized
• Excels in a team environment and is viewed as a team player by all Team Members
• The ability to stay positive and calm under pressure.
• A strong work ethic and a desire to learn and grow.
• Must be able to obtain food safety and responsible alcohol service certifications
• Must be at least 18 years old

Physical Requirements

• Must have sufficient mobility to perform assigned tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.
• Must have the ability to lift, push, pull approximately 25lbs.
• Must be able to stand and/or walk for up to 10 hours during a single shift, while possibly navigating ramps, stairs, and elevators.

Next Level Brands is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.