Host - Union New American

Boulon Brasserie; Tampa (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free shift meal

Dining discounts

Medical, dental, and vision coverage

Paid time off

Competitive pay

Job summary

A vibrant restaurant in Tampa is seeking a Guest Service Host to join their team. The Host will provide exceptional service by managing reservations and ensuring guests have a positive dining experience. The ideal candidate will have strong communication skills and a passion for hospitality. With a focus on teamwork and a fun atmosphere, this role offers a chance to excel in a high-volume environment, making memorable moments for guests.

Qualifications

• Experience working in a high-volume restaurant is a plus.
• Must be at least 18 years old.
• Ability to stay positive and calm under pressure.

Responsibilities

• Provide friendly, prompt, and attentive service to guests.
• Manage reservations and wait lists accurately.
• Answer phones professionally and direct calls as needed.

Skills

Strong communication skills

Team player

Attention to detail

Customer service orientation

Job description

Union New American is currently hiring HOST to join our team.

Union New American, located at the Westshore City Center in Tampa, is the latest restaurant in the Next Level Brands portfolio. Union New American will be a go-to for lunch, dinner and weekend brunch with globally inspired fare. Guests can also enjoy a private event space on the second floor.

Job Summary

A Guest Service host is responsible for exceeding the Guests’ expectations by providing them with friendly, prompt and attentive service that is tailored to the Guests. Host maintain the reservations and wait lists and are able to provide accurate wait times to the Guests. Hosts seat the guests while ensuring a smooth handoff to service staff. The Host is responsible to answer phones in a prompt and professional manner and answer questions and direct calls as applicable.

What We Offer:

• Free shift meal and dining discounts
• Medical, dental and vision coverage *
• Paid time off *
• Competitive pay
• Inclusive, fun and professional environment

* Must be eligible

Qualifications and Requirements

• Experience working in a high-volume restaurant a plus.
• Passion for creating memorable moments of hospitality for our guests.
• Strong communication skills to build trusting relationships with peers and Guests.
• Ability to understand, speak and follow written and verbal instruction in English
• Strong attention to detail and well organized
• Excels in a team environment and is viewed as a team player by all Team Members
• The ability to stay positive and calm under pressure.
• A strong work ethic and a desire to learn and grow.
• Must be able to obtain food safety and responsible alcohol service certifications.
• Must be at least 18 years old.

Physical Requirements

• Must have sufficient mobility to perform assigned tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.
• Must have the ability to lift, push, pull approximately 25lbs.
• Must be able to stand and/or walk for up to 10 hours during a single shift, while possibly navigating ramps, stairs, and elevators.

Next Level Brands is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.