Lead Host

Glass & Vine; Town of Florida, Northern (NY, KY); Hybrid; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

Training & development

Tuition assistance

Employee discounts

Opportunities for advancement

Company parties

Job summary

Bayshore Club in Coconut Grove is seeking a Lead Host to join a world-class team. You will greet guests, manage reservations, and guide customers to seating while coordinating with staff to balance seat assignments.

Ideal candidates have OpenTable experience, a positive attitude, and the ability to work flexible shifts in a high-volume setting. E-Verify and equal opportunity employer.

Qualifications

• High school diploma or GED preferred.
• Prior customer service experience in hospitality.
• OpenTable experience required.

Responsibilities

• Greet customers as they enter the restaurant.
• Assist guests with reservations and guide them to their table.
• Provide wait time estimates and seat guests in the waiting area.

Skills

Customer service

Interpersonal skills

Communication skills

Phone etiquette

Shift flexibility

Stamina

OpenTable experience

Hostess experience

Education

High school diploma or GED

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Company parties
• Dental insurance
• Employee discounts
• Tuition assistance

Bayshore Club is seeking a Lead Host to join a world-class team at our waterfront restaurant in Coconut Grove!

Responsibilities & Duties:

• Greeting customers as they walk into the restaurant
• Helping guests with reservations and guiding them to their table
• Giving guests accurate wait time estimates and seating them in the waiting area
• Providing customers with menus and answering any initial questions they may have
• Optimizing seating at different tables to ensure an even workload for wait staff
• Answering phones and scheduling reservations with large parties

Skills & Qualifications:

• High school diploma or GED (Preferred)
• Prior customer service experience in the hospitality industry
• Positive attitude and interpersonal skills
• Good communication skills and phone etiquette
• Flexibility when working alternating shifts
• Ability to stand for long periods of time
• OpenTable Experience Required
• Must have strong Open table background - full availability
• Hostess experience with large restaurants (300 seats or more) a plus

Grove Bay is an E-Verify and equal opportunity employer, you must show proof of eligibility to work in the U.S.