Lead Host

The Butter Milk Ranch; Nashville (TN); Presencial; USD 30 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Vision insurance

Dental insurance

Free employee parking

Dining discounts

Internal growth opportunities

Resumo da oferta

Urban Grub in Nashville is seeking a Lead Host who can do more than greet guests. This role requires commanding the floor, coordinating the dining room flow, and leading the hosting team with confidence in a fast-paced setting.

You will master the OpenTable platform, manage seating strategy, and handle VIP arrivals with poise while maintaining excellent service standards. Health and dining discounts accompany growth opportunities within the group.

Qualificações

• OpenTable expert with ability to optimize a floor plan for efficiency.
• Experience leading a front-of-house team in a high-volume setting.
• Calm, upbeat under pressure and able to manage a busy lobby and phone lines.

Responsabilidades

• Own OpenTable platform to maximize covers and balance kitchen/service flow.
• Lead the host team; uphold greeting, seating, and phone etiquette standards.
• Manage VIP arrivals, special requests, and waitlist with professionalism.
• Strategically seat guests to keep servers from being overwhelmed and guests prioritized.
• Act as liaison between kitchen, management, and service floor.

Conhecimentos

OpenTable expert

Lead host leadership

Under pressure

Attention to detail

Ferramentas

OpenTable

Descrição da oferta de emprego

Lead Host | Urban Grub

Compensation: $14.00/hr base + $8.00 to $12.00/hr in tips

Total Earning Potential: $22.00 to $26.00/hr

Elevate Your Career at Urban Grub

Urban Grub is more than a restaurant. It is a high-volume, fast-paced culinary destination. We are looking for a Lead Hostwho does more than just greet. We need someone who can command the floor, orchestrate the flow of our dining room, and lead our hosting team by example. If you are a hospitality professional who thrives under pressure and enjoys the strategy of a busy reservation book, we want you at the front door.

The Role: What You Will Do

As the Lead Host, you are the air traffic controller of the restaurant. You are not just seating guests; you are managing the rhythm of the entire evening.

• Master the Book: Take full ownership of the OpenTable platform to maximize covers while maintaining a seamless flow for the kitchen and service staff.
• Floor Leadership: Lead the host team. You will ensure all standards for greeting, seating, and phone etiquette are met.
• Guest Relations: Handle VIP arrivals, special requests, and waitlist management with grace and professionalism.
• Strategic Seating: Balance the dining room intelligently to ensure no server is overwhelmed and every guest feels prioritized.
• Communication Hub: Act as the primary link between the kitchen, management, and the service floor.

Who You Are

• OpenTable Expert: You have significant experience with OpenTable and understand how to manipulate a floor plan for efficiency.
• Experienced Leader: You have previously held a Lead Host or Senior Front-of-House position in a high-volume, upscale-casual environment.
• A Pro Under Pressure: You stay calm and upbeat when the lobby is full and the phones are ringing.
• Detail-Oriented: You notice the small things, from a smudged front door to a guest who has been waiting two minutes too long.

Why Join the Grub Crew?

• Benefits: Health, Vision, and Dental Insurance.
• Perks: Free employee parking (a rarity in 12 South!) and generous dining discounts across multiple concepts.
• Growth: We are a growing group and prefer to promote from within for management roles.

In a City known for putting up platinum food as well as platinum records, Nashville has a bounty of restaurant options but none as unique, exciting and diverse as Urban Grub. Stuffy upscale is out Ethnic, healthy, and casual is in which makes Urban Grub a big star on the Nashville dining scene. The Menu is a combination of southern traditions with a flavored up tweak, Fresh fish and seafood, fresh shucked oysters, smoked and grilled meats and vegetables. A great place for sampling and sharing, with our evolving menu you will always find something new to try at Urban Grub.
What once was a little carwash on the corner of 12th and Gilmore is now a dominating presence in the 12 south District. They could see it but not many could, Jay Pennington from an operational standpoint where Billy Inman sees things from an esthetics point of view, working together things made sense. The design and concept evolved over the 13 months it took to take a little carwash to the multi-environment restaurant/bar/patio/beer garden that opened in April 2012. Urban Grub offers a feeling of coziness with its private cabanas and its many fire pits as well as the open air atmosphere in the beer garden with in-outdoor bar. All custom designs, there is something new and beautiful to be found around each corner.