Lead Heavy-Duty Parts Sales & Training

Fleetpride; Dickinson (TX); On-site; USD 36,000 - 60,000; Full time

Job summary

FleetPride, the leading heavy-duty truck and trailer parts distributor in the U.S., seeks a counter parts sales professional to serve customers by phone or in person. You will assist in selecting heavy-duty parts, upsell related items, and ensure accurate pricing and order accuracy.

Role requires solid product knowledge, quick customer service, and the ability to train junior staff. A high school diploma and MS Office proficiency are required. Texas-based with a strong team environment.

Qualifications

• High School Diploma or GED.
• Intermediate to advanced knowledge of Windows XP (Excel, Word and Outlook).

Responsibilities

• Help determine and obtain heavy duty parts for customers as requested by phone or in person.
• Suggest sale of related parts for full service.
• Locate and obtain ordered part for customer from central warehouse or branch.
• Train new counter parts sales representatives on procedures and policies.
• Follow-up to ensure results and provide ongoing training.

Skills

Active Listening

Communication

Time Management

Reading Comprehension

Persuasion

Service Orientation

Lift up to 50lbs

Oral Expression

Oral Comprehension

Written Comprehension

Written Expression

Problem Sensitivity

Deductive Reasoning

Sales Knowledge

Education

High School Diploma

Tools

Windows XP

Excel

Word

Outlook

Job description

FleetPride, the leading heavy-duty truck and trailer parts distributor in the U.S., seeks a counter parts sales professional to serve customers by phone or in person. You will assist in selecting heavy-duty parts, upsell related items, and ensure accurate pricing and order accuracy.

Role requires solid product knowledge, quick customer service, and the ability to train junior staff. A high school diploma and MS Office proficiency are required. Texas-based with a strong team environment.