Heavy-Duty Parts Counter Sales Pro

Fleetpride; Frederick (MD); On-site; USD 42,000 - 54,000; Full time

Job summary

FleetPride, the leading after-market distributor of heavy-duty truck and trailer parts in the U.S., seeks a sales‑driven associate to assist customers by phone or in person, matching needs with available parts to drive profitability.

Responsibilities include locating parts from warehouses or branches, quoting prices, handling returns/credits, and maintaining catalogs and price sheets to support efficient service. A High School Diploma and strong communication are required.

Qualifications

• High School Diploma (or GED) required.
• Basic computer skills; Windows XP, Excel, Word, Outlook.
• Strong listening and communication abilities.
• Effective time management and clear communication.
• Persuasive and service-oriented with customers.
• Ability to prioritize and handle multiple tasks.

Responsibilities

• Help determine and obtain heavy duty parts for customers by phone or in person.
• Suggest sale of related parts for full service.
• Locate and obtain ordered parts from central warehouse or branch.
• Determine sales price for customers per company procedures.
• Handle warranty or defective parts per procedures.
• Process credits for returned merchandise and special orders when needed.
• Maintain confidentiality of pricing lists and structures.
• Answer questions about products, prices, availability and features.
• Provide customers with current product catalogs.
• Study catalogs, price sheets, bulletins for non-selling time.
• Keep counter area clean and display areas inviting sales.

Skills

Active Listening

Communicating

Time management

Persuasion

Service orientation

Education

High School Diploma

Tools

Windows XP

Excel

Word

Outlook

Job description

FleetPride, the leading after-market distributor of heavy-duty truck and trailer parts in the U.S., seeks a sales‑driven associate to assist customers by phone or in person, matching needs with available parts to drive profitability.

Responsibilities include locating parts from warehouses or branches, quoting prices, handling returns/credits, and maintaining catalogs and price sheets to support efficient service. A High School Diploma and strong communication are required.