Lead Healthcare Implementations Project Manager

PowerToFly; Washington (District of Columbia); On-site; USD 89,000 - 170,000; Full time

Job summary

Stryker in the United States is seeking a tenacious, customer-service focused Project Manager to lead customer implementations from post-sale kickoff through final delivery and handoff to Support. This role will lead internal project teams across Vocera product lines to meet business and customer satisfaction metrics, while satisfying budget and schedule requirements.

The role requires cross‑functional collaboration, end‑to‑end delivery ownership, proactive risk management, and strong

Qualifications

• BS or equivalent and 4+ years of professional work experience.
• PMP certification highly preferred.
• Project management experience in a professional services organization, ideally within healthcare or software.
• Ability to travel up to 25% throughout North America.

Responsibilities

• Collaborate with cross‑functional delivery teams to drive successful outcomes within project scope, timeline, quality, and budget expectations
• Own end‑to‑end delivery, driving results across scope, schedule, risks, and shifting priorities through strong ownership of project planning and execution, including WBS, critical path, and key milestones using industry standard tools.
• Ensure delivery process aligns with standards established through the Vocera Solutions Deployment Methodology
• Own project risk management by proactively identifying and addressing issues, driving resolution, and escalating when needed to keep projects on track.
• Manage project communications, including facilitating regular project status meetings with all partners, documenting meeting minutes as necessary, and managing all ongoing action items
• Lead stakeholder engagement; synthesizes input to refine scope and guide clear decisions
• Ensure that all project deliverables and documentation are archived appropriately and in a timely manner, as well as satisfy established project review and audit processes
• Conduct project close‑out activities, including transitioning processes back to Sales and Support; elicit, compile, and share post-delivery lessons and feedback

Skills

Cross-functional collaboration

Project management

Communication

Leadership

Risk management

Prioritization

Attention to detail

Accountability

Education

BS or equivalent

PMP certification preferred

Job description

Stryker in the United States is seeking a tenacious, customer-service focused Project Manager to lead customer implementations from post-sale kickoff through final delivery and handoff to Support. This role will lead internal project teams across Vocera product lines to meet business and customer satisfaction metrics, while satisfying budget and schedule requirements.

The role requires cross‑functional collaboration, end‑to‑end delivery ownership, proactive risk management, and strong