Lead Guest Services Supervisor - Flexible Schedule Benefits

Pilot Travel Centers LLC.; DeKalb (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company is seeking a customer-focused cashier leader to manage a small shift and ensure accurate transactions. You will handle cash, credit, and debit payments, close out end-of-shift reports, and maintain a clean, organized work area to serve guests efficiently.

The role emphasizes adherence to policies for restricted items, strong guest service, and promoting products through suggested selling, with weekly pay and additional benefits.

Qualifications

• Experience processing cash, credit, and debit transactions.
• Ability to lead shifts of 1–2 cashiers.
• Knowledge of store policies for restricted merchandise.

Responsibilities

• Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions.
• Complete end-of-shift reports and close out procedures.
• Maintain an organized and clean work area.
• Use suggested selling methods to promote and sell products.
• Resolve guest issues following company processes and guidelines.
• Assist with other travel center functions as needed.
• Ensure all activities comply with rules, policies, and procedures.

Skills

Cash handling

Customer service

Shift leadership

Job description

Pilot Company is seeking a customer-focused cashier leader to manage a small shift and ensure accurate transactions. You will handle cash, credit, and debit payments, close out end-of-shift reports, and maintain a clean, organized work area to serve guests efficiently.

The role emphasizes adherence to policies for restricted items, strong guest service, and promoting products through suggested selling, with weekly pay and additional benefits.