Lead Guest Services Shift Leader | Flexible Schedule + Benefits

Pilot Travel Centers LLC.; Fairview (TN); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company in Tennessee is seeking a frontline cashier to manage a shift and process cash, card, and debit transactions while delivering high-quality guest service at a busy travel center.

You will handle opening and closing duties, keep a clean work area, promote products, and resolve guest concerns in accordance with company policy. A flexible schedule and weekly pay are provided along with comprehensive benefits.

Responsibilities

• Lead a shift of one-to-two cashiers to process cash, credit, and debit transactions
• Complete end-of-shift reports and close out procedures
• Follow company and local guidelines with regards to sale of restricted merchandise (alcohol, tobacco)
• Maintain an organized and clean work area
• Use suggested selling methods to promote and sell products
• Ensure quality service is delivered to every guest
• Handle guest complaints and issues per company processes; communicate issues to management
• Determine break schedules and team member placement during shift
• Assist with deli, showers/restrooms, stocking, coffee, etc.
• Model behaviors that support the company’s purpose; support guests and team members
• Ensure compliance with rules, regulations, policies, and procedures
• Complete other duties as assigned

Skills

Cash handling

Customer service

Team leadership

Communication

Job description

Pilot Company in Tennessee is seeking a frontline cashier to manage a shift and process cash, card, and debit transactions while delivering high-quality guest service at a busy travel center.

You will handle opening and closing duties, keep a clean work area, promote products, and resolve guest concerns in accordance with company policy. A flexible schedule and weekly pay are provided along with comprehensive benefits.