Assistant Center Manager: Lead Guest Experience & Sales

Anchor Point Management Group; Miami (FL); On-site; USD 24,796 - 26,863; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee - Have fun while be-

Referral Bonus - Generous Incentive to

Job summary

European Wax Center in Miami is seeking an Assistant Center Manager to oversee daily operations at our in-person location. You will lead a high-performing team of Guest Service Associates and Licensed Wax Specialists, drive sales, and ensure guest satisfaction and operational excellence.

This role requires strong leadership, a passion for beauty, and a track record of exceeding goals in a fast-paced environment.

Qualifications

• 1+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background).
• Strong sales background preferred.
• Ability to lead and motivate a team.

Responsibilities

• Assist in leading and managing a team of Guest Service Associates and Licensed Wax Specialists.
• Drive center performance through sales goals, membership growth, and guest retention.
• Assist in scheduling, inventory, payroll, and daily operations.
• Ensure compliance with health and safety regulations and brand standards.
• Assist in coaching, training, and performance feedback to team members.
• Resolve guest concerns with professionalism and care.
• Learn and develop a deep understanding of KPI’s and speak to financial acumen.

Skills

Retail sales management

Spa/salon operations

Leadership

Communication

Problem-solving

Sales-driven

Education

Equivalent educational background

Job description

European Wax Center in Miami is seeking an Assistant Center Manager to oversee daily operations at our in-person location. You will lead a high-performing team of Guest Service Associates and Licensed Wax Specialists, drive sales, and ensure guest satisfaction and operational excellence.

This role requires strong leadership, a passion for beauty, and a track record of exceeding goals in a fast-paced environment.