Lead Guest Service Associate - Sales & Guest Experience (Milton Surprise Lake Sq.)

NORTH AMERICAN WAX COMPANY LLC; Milton (WA); On-site; USD 22,868 - 24,796; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Referral Bonus

Job summary

NORTH AMERICAN WAX COMPANY LLC is seeking enthusiastic individuals for roles in Milton, WA. This position requires strong sales and guest service skills, managing various front-desk operations including check-ins and inventory control.

Candidates with a high school diploma or GED and a passion for hitting sales targets will thrive. Benefits include 401k matching, health insurance, and training opportunities. Join a team that believes in leadership and fun while achieving sales goals!

Qualifications

• Strong sales and guest service skills required.
• Excellent leadership, communication, and interpersonal abilities sought.
• Previous experience in retail or sales is a plus.

Responsibilities

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming environment.
• Manage front-desk operations effectively.

Skills

Sales skills

Guest service skills

Leadership abilities

Communication skills

Interpersonal abilities

Education

High school diploma or GED

Job description

Job Details

Job Location: 900 Meridian Ave E - Milton, WA 98371
Salary Range: $16.60 - $18.00 Hourly
Full-Time & Part-Time
Hourly + Sales Bonuses
Work Location: In person

Key Responsibilities

• Assist in training Guest Service Associates.
• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals.
• Educate guests on our exclusive product line.
• Manage front-desk operations, including, but not limited to, check-ins, check-outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.
• Be a model for your peers, striving to lead others to their full potential.

What We're Looking For

• Strong sales and guest service skills
• Excellent leadership, communication and interpersonal abilities
• Goal-oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

Benefits (Subject to eligibility)

• 401k Company Match
• Health, Vision, and Dental Insurance (28+ hours/week)
• Generous Bonus Incentive 2x/month (Packages + Retail)
• Training and career advancement opportunities

Perks

• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Culture Committee - Have fun while being the best!
• Referral Bonus - Generous Incentive to hire all roles!

Qualifications

High school diploma or GED required; or one – two years related experience or training. Equivalent combination of education and experience will also be considered.