Lead Growth Product Manager, PLG & Onboarding

Sensi.AI; Austin (TX); On-site; USD 150,000 - 210,000; Full time

Job summary

Sensi is hiring a Lead Product Manager, Growth to own cross-product growth strategy and PLG initiatives across the care platform. You will guide onboarding, activation, expansion, and retention to maximize value for customers and the business.

You will lead a cross-functional team with a data-driven mindset, owning end-to-end funnels, pricing considerations, and strategic roadmaps in a high-growth, B2B SaaS environment.

Qualifications

• 7+ years of product management experience with significant ownership of growth or PLG in a growth-stage B2B SaaS company.
• Proven experience driving measurable improvements in activation, adoption, conversion, expansion, retention, or revenue across a multi-product platform.
• Deep knowledge of B2B SaaS growth and PLG best practices, including self-service journeys, pricing, packaging, and monetization.
• Strong strategic and commercial thinking — you connect customer needs, market dynamics, product opportunities, and business goals.
• Strong analytical capabilities — you can investigate funnels, segment users, define success metrics, and evaluate the impact of growth initiatives.
• Strong product and UX judgment — you build and prioritize roadmaps that create coherent customer journeys across multiple products.
• Excellent cross-functional leadership — you influence Product, Design, Engineering, Data, Marketing, Sales, and Customer Success in an ambiguous and evolving environment.

Responsibilities

• Define cross-product growth strategy and roadmap to increase adoption, expansion, retention, and customer lifetime value.
• Improve the end-to-end customer journey — from onboarding and activation through cross-sell and expansion — so customers reach value faster and adopt more of the Sensi platform.
• Identify and prioritize the highest-impact growth opportunities using customer insights, product data, market trends, and proven B2B SaaS and PLG practices.
• Lead self-service and PLG initiatives, including entry offerings, upgrade journeys, pricing and packaging, and sales-assisted handoffs, with clear acquisition and conversion goals.
• Launch, measure, and optimize growth initiatives based on measurable business outcomes, balancing near-term improvements with investments that create long-term, scalable growth.
• Partner across Product, Design, Engineering, Data, Marketing, Sales, and Customer Success to create a consistent customer experience and align the organization around shared growth priorities and metrics.

Skills

Growth strategy

Product management

Cross-functional leadership

Analytical thinking

B2B SaaS

PLG

SQL

Job description

Sensi is hiring a Lead Product Manager, Growth to own cross-product growth strategy and PLG initiatives across the care platform. You will guide onboarding, activation, expansion, and retention to maximize value for customers and the business.

You will lead a cross-functional team with a data-driven mindset, owning end-to-end funnels, pricing considerations, and strategic roadmaps in a high-growth, B2B SaaS environment.