Lead GRC Implementations & Platform Integrations

C2 Labs, Inc.; Knoxville (TN); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Medical

HSA + HRA

Telemedicine

Dental Benefits

Vision Benefits

Basic and Voluntary Life and AD&D

Disability Products

Employee Assistance Program

401(K) Retirement Plan

Commuter Benefits

Financial Advisor

Tuition Assistance

Job summary

C2 Labs, Inc. is seeking a hands-on Director of GRC Implementation and Integration to lead customer deployments of RegScale and related tools.

You will work with customers to design solutions, configure the platform, coordinate integrations, train users, and guide each implementation from discovery to launch and early adoption. The role requires strong GRC knowledge, delivery experience, excellent communication, and the ability to manage multiple engagements with a customer-focused approach.

Qualifications

• Eight or more years of relevant experience in GRC platform implementation, professional services, solutions consulting, technical customer success, cybersecurity consulting, or a related field.
• Demonstrated experience leading implementations from discovery and design through configuration, training, and launch.
• Working knowledge of at least one major cybersecurity or compliance framework, such as NIST SP 800-53, FedRAMP, CMMC, NIST CSF, ISO 27001, or SOC 2.
• Experience working directly with both technical and business stakeholders.
• Ability to develop clear requirements, configuration documentation, training materials, and customer communications.
• Strong organization, problem-solving, and project coordination skills.
• U.S. work authorization.

Responsibilities

• Lead customer implementations from kickoff through launch and early adoption.
• Conduct discovery sessions to understand the customer’s current processes, systems, control frameworks, evidence sources, challenges, and goals.
• Develop an implementation plan that addresses workflows, roles, data, integrations, training, schedule, and risks.
• Configure platform features such as control frameworks, workflows, forms, dashboards, user roles, and reports.
• Coordinate and document integrations with customer systems, including data mapping, application programming interfaces, and automated evidence collection.
• Troubleshoot configuration and user adoption issues and clearly communicate product gaps or technical needs to the appropriate teams.
• Train platform administrators and end users and develop clear user guides and repeatable procedures.
• Partner with sales, delivery, product, and leadership teams to manage scope, schedule, risks, budget, and customer expectations.
• Manage multiple customer engagements while maintaining quality and meeting delivery commitments.
• Translate requirements from frameworks such as NIST SP 800-53, FedRAMP, CMMC, NIST CSF, ISO 27001, and SOC 2 into practical platform configurations.

Skills

GRC implementation

Delivery leadership

Stakeholder collaboration

Requirements & documentation

Project coordination

US work authorization

Frameworks knowledge

Tools

REST APIs

Data mapping

Evidence connectors

Job description

C2 Labs, Inc. is seeking a hands-on Director of GRC Implementation and Integration to lead customer deployments of RegScale and related tools.

You will work with customers to design solutions, configure the platform, coordinate integrations, train users, and guide each implementation from discovery to launch and early adoption. The role requires strong GRC knowledge, delivery experience, excellent communication, and the ability to manage multiple engagements with a customer-focused approach.