Lead, Global Observability & Reliability Engineering

GitLab; United States; Remote; USD 140,000 - 210,000; Full time

Job summary

GitLab in the United States is seeking a Lead for the observability team to drive the strategy and operate metrics, logging, alerting, and capacity planning platforms.

You will coordinate with Site Reliability Engineering, Product Engineering, and GitLab Dedicated teams to balance reliability, scalability, and cost, participate in incident response and on-call rotations, and use SLOs, error budgets, and AI-assisted tooling to manage alerting and sustain the operational load.

Responsibilities

• Lead a globally distributed observability team building and operating metrics, logging, alerting, and capacity planning platforms.
• Set priorities with Site Reliability Engineering, Product Engineering, and GitLab Dedicated teams while owning reliability, scalability, and cost.
• Participate in incident response and on-call rotations, using SLOs, error budgets, and AI tools to improve alerting and sustain operational load.

Job description

GitLab in the United States is seeking a Lead for the observability team to drive the strategy and operate metrics, logging, alerting, and capacity planning platforms.

You will coordinate with Site Reliability Engineering, Product Engineering, and GitLab Dedicated teams to balance reliability, scalability, and cost, participate in incident response and on-call rotations, and use SLOs, error budgets, and AI-assisted tooling to manage alerting and sustain the operational load.