Lead Generator- In Office

Mastercraftrac; Forney (TX); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Competitive hourly pay

Performance-based bonuses

Ongoing training and support

Opportunity for advancement

Positive work environment

Job summary

Mastercraftrac is seeking a Lead Generator to join our team in Forney, Texas. In this role, you will make outbound calls to previous customers and homeowners in storm-affected areas, focusing on building rapport and scheduling qualified appointments for our roofing consultants.

The ideal candidate should possess strong communication and interpersonal skills, be self-motivated, and have experience in outbound calling or customer service. Performance-based bonuses and opportunities for advancement are offered.

Qualifications

• Previous outbound calling, telemarketing, appointment setting, or customer service experience preferred.
• Strong communication and interpersonal skills.
• Comfortable speaking with homeowners over the phone.
• Self-motivated and goal-oriented.
• Basic computer skills and ability to work within a CRM system.

Responsibilities

• Make outbound calls to previous customers and homeowner contact lists.
• Contact homeowners in storm-affected areas to offer complimentary roof inspections.
• Schedule appointments for roofing consultants and sales representatives.
• Maintain accurate call notes and appointment information in the company CRM.
• Follow approved call scripts while maintaining a natural and professional conversation.
• Conduct follow-up calls to confirm appointments and reduce cancellations.
• Meet daily and weekly call and appointment-setting goals.
• Represent the company professionally on every call.

Skills

Outbound calling

Communication skills

Interpersonal skills

Customer service

Self-motivated

Bilingual (English/Spanish)

Tools

CRM software

Job description

Lead generators will contact previous customers and homeowners in storm-affected areas to generate leads and schedule appointments for our roofing consultants. This is not a hard-sales position. Your primary goal is to build rapport, identify potential roofing concerns, and set qualified inspection appointments.

Responsibilities

• Make outbound calls to previous customers and homeowner contact lists.
• Contact homeowners in storm-affected areas to offer complimentary roof inspections.
• Schedule appointments for roofing consultants and sales representatives.
• Maintain accurate call notes and appointment information in the company CRM.
• Follow approved call scripts while maintaining a natural and professional conversation.
• Conduct follow-up calls to confirm appointments and reduce cancellations.
• Meet daily and weekly call and appointment-setting goals.
• Represent the company professionally on every call.

Qualifications

• Previous outbound calling, telemarketing, appointment setting, or customer service experience preferred.
• Strong communication and interpersonal skills.
• Comfortable speaking with homeowners over the phone.
• Self-motivated and goal-oriented.
• Basic computer skills and ability to work within a CRM system.
• Bilingual (English/Spanish) is a plus but not required.

What We Offer

• Competitive hourly pay.
• Performance-based bonuses for qualified appointments.
• Ongoing training and support.
• Opportunity for advancement within a growing company.
• Positive and team-oriented work environment.