Lead Generation Coordinator

Conference Technologies; Maryland Heights (MO); On-site; USD 52,000 - 70,000; Full time

Job summary

Conference Technologies in the St. Louis area seeks a Lead Generation Coordinator to join our corporate office in Maryland Heights, MO. The role collaborates with sales, technical, and operations teams to drive qualified leads and support a fantastic customer experience.

The successful candidate will review inquiries, maintain timely follow-up via phone, email, and digital channels, and manage lead flow within Microsoft Dynamics CRM while ensuring accurate activity tracking.

Qualifications

• 2-5 years in lead generation, inside sales, business development, marketing, or customer engagement.
• Exposure to AV, technology, IT services, communications tech, or related industries preferred.
• Customer service experience.

Responsibilities

• Review and qualify inbound leads from marketing campaigns, website inquiries, events, referrals, and partner programs.
• Maintain consistent follow-up with prospects through phone, email, and digital channels.
• Manage lead flow within Microsoft Dynamics CRM.
• Ensure accurate tracking of all prospect interactions, activities, and qualification status.
• Coordinate prospect handoffs and ensure timely follow-up by sales teams.
• Other tasks as assigned.

Skills

Lead generation

Inside sales

Business development

Marketing

Customer engagement

Microsoft Dynamics CRM

Tools

Microsoft Dynamics CRM

Job description

Job Details:

Job Location: St. Louis - Corporate - Maryland Heights, MO 63043, CTI has been a leading AV provider since we began in 1988 and our mission has been simple: to provide a fantastic customer experience.

At CTI, our biggest asset is our people, and we know that sometimes the most awesome employees don't fit the typical mold. If you are hardworking, friendly, and know the importance of fantastic customer service, you could be a good fit at CTI. We have developed a collaborative and lively working environment, where the best and the brightest AV experts show up to work each day ready to have fun, and employ their passion for and knowledge of technology into everything they do. This creative atmosphere helps us apply and share our skills with our clients, who seek quality, high-end AV and Conference Solutions.

So, where do you fit in?

We are looking for a Lead Generation Coordinator in our Corporate Office in Maryland Heights, MO, whose attitude, skills, and work ethic will embody our mission "to provide a fantastic customer experience". Our team is filled with talented individuals who are are sharp, organized, and friendly professionals that work with our sales, technical, and operations staff to help CTI meet our goal of providing a fantastic customer experience. We are looking for somebody dependable, personable, and enthusiastic who embraces any challenges that come his or her way. If this sounds like you, we will provide the necessary training, support, and work environment to help you succeed. We take pride in our employees, who are known in the industry as customer focused problem-solvers who can get the job done.

These responsibilities will give you an idea, but not a full picture of what you will do as a Lead Generation Coordinator as we work to embrace and capitalize on our employee's strengths:

• Review and qualify inbound leads from marketing campaigns, website inquiries, events, referrals, and partner programs.
• Maintain consistent follow-up with prospects through phone, email, and digital channels.
• Manage lead flow within Microsoft Dynamics CRM.
• Ensure accurate tracking of all prospect interactions, activities, and qualification status.
• Coordinate prospect handoffs and ensure timely follow-up by sales teams.
• Other tasks as assigned

We value our culture above all, and applicants who merely want to punch in their timecards everyday are not what we are looking for. If you have the following traits, you might be what CTI is looking for:

• You are willing to fearlessly embrace company culture.
• You can work independently with minimal guidance (but aren't afraid to ask the right questions when you need help!).
• You have strong verbal and written communication skills, and can be the face of our company to our clients.

Experience:

• 2-5 years in lead generation, inside sales, business development, marketing, or customer engagement.
• Exposure to AV, technology, IT services, communications technology, or related industries preferred.
• Customer service experience.

What's in it for you?

At CTI, we know our company's success is directly correlated to the success of our employees. So it's fitting that we thrive on and encourage employee growth, both professionally and personally. Our competitive compensation package includes:

• A competitive base salary (DOE)
• Employer matched medical and dental insurance (available after 60 days of employment)
• Employer matched 401K up to 3% (after 6 months of employment)
• Bonus eligibility that is based off a results oriented incentive plan (after 3 months of employment)
• A graduated PTO program, all major holidays off, as well as three "floating" holidays, available upon first day of employment
• Special gifts for significant life events, such as marriage, the birth of a child, and buying a house.
• Cell phone reimbursement plan.
• Long and Short Term Disability 100% paid by CTI.

CTI is an equal opportunity employer. We do not and shall not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.