Lead Fraud Detection & Investigation Analyst

PNC; Pittsburgh (Allegheny County); On-site; USD 41,000 - 76,000; Full time

Benefits offered by this job

Medical / Dental / Vision

401(k) match

Pension and stock purchase plans

Educational assistance

Wellness program

Paid time off

Job summary

PNC is seeking a Detection & Investigation Analyst Lead to join the Fraud Detection & Remediation team in Pittsburgh, PA or other listed locations. The role involves leading complex investigations, managing multiple work streams, and ensuring proper documentation and risk controls.

The position emphasizes advanced fraud analysis, adherence to AML/KYC standards, and the ability to handle high-risk calls while coordinating with internal stakeholders.

Qualifications

• University degree required with <1 year of professional experience.
• In lieu of a degree, a comparable combination may be considered.

Responsibilities

• Review and investigate customer cases to minimize fraud and risk.
• Research bank activities to detect suspicious activity and recommend disposition.
• Use defined procedures to identify issues and escalate as appropriate.
• Follow standards to mitigate risk and share best practices with team.
• Document analysis and coordinate with stakeholders as needed.

Skills

Investigation

Policy judgment

Multi-tasking

Fraud investigations

Case management

Incident reporting

KYC procedures

High-risk calls

Alert queue management

Independent work

Education

Bachelor

Job description

PNC is seeking a Detection & Investigation Analyst Lead to join the Fraud Detection & Remediation team in Pittsburgh, PA or other listed locations. The role involves leading complex investigations, managing multiple work streams, and ensuring proper documentation and risk controls.

The position emphasizes advanced fraud analysis, adherence to AML/KYC standards, and the ability to handle high-risk calls while coordinating with internal stakeholders.