Fraud Detection & Investigation Lead

PNC; Birmingham (AL); On-site; USD 41,000 - 76,000; Full time

Benefits offered by this job

Medical coverage

401(k) with PNC match

Paid holidays & time off

Job summary

PNC is seeking a Detection & Investigation Analyst Lead to join the Fraud Detection & Remediation organization. The role is based in Pittsburgh, Birmingham, Strongsville, and Denver, with Sunday–Wednesday 8:00 am–7:00 pm ET shifts.

You will lead complex investigations, apply risk judgment, and maintain formal case records while guiding staff. PNC emphasizes an in-office culture that supports balance and collaboration, with comprehensive benefits and growth opportunities.

Qualifications

• University degree and <1 year of professional experience is typical for this level.
• Experience conducting fraud investigations end-to-end is valued.
• Ability to document analyses and coordinate with internal/external stakeholders is required.
• Knowledge of AML/Risk controls and related procedures is important.

Responsibilities

• Review and investigate customer cases to minimize losses.
• Research and analyze bank activities to detect fraud and recommend disposition.
• Identify trends and escalate appropriately.
• Follow standards to mitigate risk and share best practices.

Skills

Investigations & analysis

Policy application

Multi-tasking

Fraud investigations

Case management

Incident reporting

KYC procedures

High-risk calls

Alert queue

Independent work

Education

Bachelor's degree

Job description

PNC is seeking a Detection & Investigation Analyst Lead to join the Fraud Detection & Remediation organization. The role is based in Pittsburgh, Birmingham, Strongsville, and Denver, with Sunday–Wednesday 8:00 am–7:00 pm ET shifts.

You will lead complex investigations, apply risk judgment, and maintain formal case records while guiding staff. PNC emphasizes an in-office culture that supports balance and collaboration, with comprehensive benefits and growth opportunities.