Lead Forklift Operator - Dock & Freight Expert

Forward Air Corp.; Grand Rapids (MI); On-site; USD 25,000 - 34,000; Full time

Job summary

Forward Air Corp. is seeking a dependable Forklift Operator to safely load, unload, stage, and document freight across multimodal terminals and warehouses. You will mentor newer staff and support dock productivity, while adhering to OSHA and company safety rules.

The role requires 3+ years of dock experience, valid forklift certification, and strong English communication. You will operate various MHE, scan freight, and ensure accurate records during 8- to 12-hour shifts, including nights and

Qualifications

• Education: High School Diploma or GED preferred but not required.
• Certification/Licensure: Valid forklift certification/licensure (or ability to obtain before operating equipment) required.
• Experience: 3+ years of dock or warehouse experience required.
• Communication: Ability to communicate effectively in English, verbally and in writing, to understand safety and operational instructions, work assignments, and freight documentation.
• Ability to recognize numbers, labels, barcodes, and freight markings accurately, and to perform basic arithmetic to verify freight counts, quantities, and weights.
• Technology: Willingness and ability to learn and use basic computer systems, handheld scanners, and freight-tracking devices.

Responsibilities

• Load and unload freight using sit-down/stand-up forklifts and other MHE.
• Move, stage, sort, and position freight between dock doors, trailers, and designated areas.
• Pick, pack, and prepare items for shipping and delivery.
• Assist drivers with loading and unloading activities following safety procedures.
• Label, scan, and track freight to ensure accuracy and documentation integrity.
• Identify damaged freight and report issues to supervision promptly.
• Maintain a clean, safe dock environment and proper use of PPE.

Skills

English communication

Dock/warehouse experience

Safety awareness

Basic math

MHE operation

Education

High School Diploma or GED

Tools

Forklift certification

Handheld scanners

Freight-tracking systems

Job description

Forward Air Corp. is seeking a dependable Forklift Operator to safely load, unload, stage, and document freight across multimodal terminals and warehouses. You will mentor newer staff and support dock productivity, while adhering to OSHA and company safety rules.

The role requires 3+ years of dock experience, valid forklift certification, and strong English communication. You will operate various MHE, scan freight, and ensure accurate records during 8- to 12-hour shifts, including nights and