Lead Food and Beverage Attendant

Parx Casino; Bensalem Township (Bucks County); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical/Dental/Vision after 90 days

Paid Time off

401K with partial company match

Short and Long Term Disability

Employee Dining Room

Free Uniforms

Parking

Brightfunds Match program

Team Member Assistance Fund

Tuition Reimbursement

Appreciation and Celebration Events

Fun Company Swag

Job summary

Parx Casino in Bucks County, PA is seeking a Food Service Supervisor to lead the kitchen and dining attendants, ensuring top-tier guest service and rigorous sanitation. The role requires supervising a team, coordinating shifts, and delivering 'Wow' service.

Ideal candidates have at least five years in foodservice, with supervisory experience, strong communication, and the ability to work evenings, weekends, and holidays.

Qualifications

• Associate's degree preferred.
• Minimum five years in foodservice with at least one year in a supervisory capacity.
• Strong verbal and written communication.
• Excellent organizational and planning skills.
• Ability to work all shifts, including weekends/holidays.
• Ability to lift up to 65 pounds.
• Ability to stand, walk, and communicate to staff professionally.
• Knowledge of federal, state and local sanitation regulations.

Responsibilities

• Provide ongoing training to attendants/cooks on technical and service aspects of the position.
• Ensure departmental goals are communicated, understood and met by attendants/cooks.
• Ensure every Guest is thanked for their business and invited to return by the attendants assisting them.
• Counsel attendants/cooks on work-related concerns to ensure satisfaction and productivity.
• Provide production direction to attendants/cooks and encourage ideas to improve productivity and efficiency.
• Set an example by implementing shift plans and ensuring swift, smooth production.
• Identify and resolve bottlenecks in food preparation to increase speed of service.
• Demonstrate patience and a positive attitude with attendants/cooks while delegating tasks.
• Work with attendants/cooks to act on Guest feedback and resolve Guest complaints promptly.
• Direct attendants/cooks to maintain equipment cleanliness and sanitation standards.
• Report violations of safety, sanitation or security policies to management and perform short-term solutions.
• Help remove performance barriers and provide resources for the venue to perform well.
• Act as a supervisor on duty when supervisor is not present; perform comps and voids as needed.
• Complete additional duties as required.

Skills

Foodservice leadership

Communication skills

Organizational skills

Shift flexibility

Physical strength

Staff coaching

Education

Associate's degree preferred

Job description

Casino Food Service is a place where everyone works hard to bethe very best by being the friendliest and cleanest Casino FoodCourt in the United States. This is not an easy job, it is veryrewarding to serve the public. We offer opportunities for careeradvancement for managers who can lead a team of people thatconsistently deliver 'Wow' service.

• Provide ongoing training to the attendants/cooks on thetechnical and service aspects of the position
• Ensure departmental goals are communicated, understood and metby attendants/cooks
• Ensure every Guest is thanks for their business and invited toreturn by the attendants assisting them
• Counsel attendants/cooks on work related concerns and issuesto ensure satisfaction and productivity are maintained at a highstandard, enlisting the assistance of management as needed
• Provide production direction to attendants/cooks in a clearand concise way, encourage ideas on improving productivity and efficiency
• Set an example for attendants/cooks by working hard toimplement shift plans and ensure swift and smooth production
• Identify and resolve bottlenecks in food preparation toincrease speed of service
• Demonstrate patience and a positive attitude withattendants/cooks while delegating tasks and giving instructions
• Work with attendants/cooks to act on Guest feedback andresolve Guest complaints in a timely, friendly and professional manner
• Direct attendants/cooks to do what it takes to maintainequipment cleanliness and sanitation standards
• Takes initiative to immediately report violations of safety,sanitation or security policies to management and performshort-term solutions
• Helps to remove performance barriers and provide resources forthe venue to perform well
• Act as a supervisor on duty when supervisor is not present.Perform comps and voids as needed in compliance with departmentalregulations; address any guest service issues ensure the highestlevel of guest service is achieved
• Complete additional duties as required

We are proud to be an EEO/AA employer M/F/D/V. We maintain adrug-free workplace and perform pre-employment substance abuse testing.

Experience and Skills

• Associate's degree preferred. Minimum of five (5) years foodservice experience with at least one year in a supervisory capacity.
• Strong communication skill both verbally and through written communications.
• Excellent organizational and planning skills.
• Ability to work all shifts, and weekends/holidays as required.
• Ability to lift up to 65 pounds.
• Ability to stand, walk, and communicate to departmental staffin a professional and clear manner.
• Full knowledge of all relevant federal, state and localregulations and sanitation standards.

CompanyBenefits include(please note that some are reserved for Full Time TeamMembers only):

• Medical/Dental/Vision after 90 days of continuous full time service
• Paid Time off (Vacation, Sick, Holidays)
• 401K with partial company match(after 6 months of employment –both FT and PT)
• Short and Long Term Disability (after a qualifying period)
• Employee Dining Room
• Free Uniforms and Parking
• Brightfunds Match program
• Team Member Assistance Fund
• Tuition Reimbursement
• Appreciationand CelebrationEvents
• Fun Company Swag

This is not a comprehensive list of benefits offered.