Lead Floor Manager - Boutique Hospitality Expert

Bradford House - 6101; Oklahoma City (OK); On-site; USD 42,000 - 66,000; Full time

Job summary

Bradford House is hiring a Floor Manager to lead our front-of-house team and ensure seamless daily operations in a boutique hospitality setting. You will model professional service, coach staff, and uphold our standards of warm, personalized hospitality.

Ideal candidates have at least 1 year in a supervisory role within hospitality, strong leadership, and the stamina to work 8+ hour shifts while maintaining exceptional guest experiences.

Qualifications

• A minimum of 1 year in a leadership or supervisory role within the hospitality industry.
• Strong ability to motivate and guide a team while maintaining a positive and professional demeanor.
• A keen eye for detail to ensure every aspect of service meets our high standards.
• Ability to lift up to 50 lbs and stand for 8+ hours.

Responsibilities

• Lead and supervise the front-of-house team to deliver exceptional guest experiences.
• Ensure smooth daily operations by coordinating with other departments and managing shifts effectively.
• Uphold Bradford House’s standards of professionalism, attention to detail, and personalized hospitality.
• Address guest needs and concerns promptly, ensuring every interaction is warm and welcoming.
• Assist with staff training and development to maintain a high level of service consistency.
• Monitor and maintain cleanliness, organization, and safety standards throughout the property.

Skills

Leadership

Attention to detail

Guest focus

Problem-solving

Team motivation

Physical stamina

Job description

Bradford House is hiring a Floor Manager to lead our front-of-house team and ensure seamless daily operations in a boutique hospitality setting. You will model professional service, coach staff, and uphold our standards of warm, personalized hospitality.

Ideal candidates have at least 1 year in a supervisory role within hospitality, strong leadership, and the stamina to work 8+ hour shifts while maintaining exceptional guest experiences.