Lead Floor Care Supervisor: Manage Tech Team (Full-Time)

Ciocca Cleaning & Restoration; Fort Wayne (IN); On-site; USD 28,000 - 34,000; Full time

Job summary

Ciocca Cleaning & Restoration in Fort Wayne, IN is seeking a Floor Care Supervisor to lead our floor services for commercial and residential clients. This full-time role reports to Operations and pays $20.00–$25.00 per hour, based on experience.

Expect 40–50 hours weekly and a focus on safety, quality, and customer satisfaction. You will manage a team of technicians, ensure adherence to standards, train staff, and handle scheduling, supplies, and paperwork.

Qualifications

• Good communication and interpersonal skills.
• Good client/customer service skills.
• Ability to follow oral and written instructions.
• Ability to prioritize multiple tasks.
• Ability to exercise good judgment and decision making.
• Ability to work effectively with a team.
• Ability to work independently as needed.
• Basic knowledge of floor cleaning products or willing to learn.
• Leadership skills.

Responsibilities

• Perform floor care tasks including stripping, waxing, buffing, and carpet cleaning.
• Respond to emergencies at night or on weekends as needed.
• Prioritize daily assignments and responsibilities.
• Ensure adherence to company standards and quality.
• Maintain open communication with customers, employees and manager.
• Review paperwork with the customer at job end.
• Train and supervise all floor technicians.
• Monitor supplies and submit orders as needed.
• Ensure floor equipment is clean, safe and operable.

Skills

Leadership

Communication

Customer service

Prioritization

Teamwork

Independent work

Problem solving

Floor cleaning knowledge

Instruction following

Job description

Ciocca Cleaning & Restoration in Fort Wayne, IN is seeking a Floor Care Supervisor to lead our floor services for commercial and residential clients. This full-time role reports to Operations and pays $20.00–$25.00 per hour, based on experience.

Expect 40–50 hours weekly and a focus on safety, quality, and customer satisfaction. You will manage a team of technicians, ensure adherence to standards, train staff, and handle scheduling, supplies, and paperwork.