Lead Financial Technician

Internal Revenue Service

Andover (MA)

On-site

USD 63,000 - 82,000

Full time

8 days ago

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Job summary

The Internal Revenue Service in Andover, MA is seeking a Lead Financial Technician to oversee workload distribution and reporting within the Return Integrity and Compliance Services – Refundable Credits Examination Operation. The role emphasizes ensuring equitable task allocation, adherence to standards, and on-the-job training for staff.

The position requires a college degree, evidence of credential evaluation if earned abroad, and strong administrative and supervisory skills.

Qualifications

A college or university degree generally must be from an accredited college or university recognized by the U.S. Department of Education.
Foreign education credentials may be used to meet requirements and must be shown to be equivalent to U.S. education.
Click links for Foreign Education Credentialing instructions and evaluator recommendations (NACES or AICE).

Responsibilities

Distributes, balances, monitors and reports on workload in accordance with established workflow or job specialization.
Amends or rejects work not meeting standards and refers issues to supervisor.
Maintains knowledge of procedures and directives; provides questions answers and on-the-job training to employees.
Performs administrative duties in the absence of the manager.

Skills

Workload distribution

Supervisory experience

Administrative duties

Education

Bachelor's degree

Tools

SPD Library

Job description

Schedule: Tour of Duty: Day Shift - Monday - Friday, start/stop times between 6:00 a.m. and 6:00 p.m.

WHAT IS TAXPAYER SERVICES? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TS - RICS-Return Integrity and Compliance Services - Refundable Credits Examination Operation REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

Key Responsibilities

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Distributes, balances, monitors and reports on workload in accordance with established workflow or job specialization.

Assures equitable distribution among employees and timely accomplishment of assigned workload. Amends or rejects work not meeting established standards and refers to supervisor any problems on meeting performance standards. Maintains current knowledge of procedures, policies and directives; answers questions; and provides both classroom and OJT instruction to employees.

Resolves simple informal complaints, refers others to supervisor; reports on performance, progress and training needs of employees and on disciplinary problems. Performs administrative duties in the absence of the manager. STANDARD POSITION DESCRIPTIONS (SPD): PD92042 Visit the IRS SPD Library to access the position descriptions.

Requirements & Education

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.

You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).

As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.

Which agency is hiring for this position?

This position is with Internal Revenue Service, Department of the Treasury.

What is the salary for this position?

The posted pay range is $63291 – $82275/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-10-09.

How many openings are available?

There are 2 openings for this position.

What is the work schedule?

This is a Tour of Duty: Day Shift - Monday - Friday, start/stop times between 6:00 a.m. and 6:00 p.m. position.