Lead Field Technician: Windows & Doors Installations

Cornerstone Building Brands; Sauk Rapids (MN); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401k

PTO

Job summary

Cornerstone Building Brands is seeking a Field Service Technician 2 in Sauk Rapids, MN. You will perform advanced diagnostics, repairs, and installations of windows and doors, lead multi-technician field projects, and conduct water tests with precise documentation.

You will handle warranty concerns, communicate clearly with customers and sales teams, and ensure safety and quality in all service activities, traveling within the territory as needed.

Qualifications

• Strong verbal and written communication skills for emails, reports, and documentation.
• Ability to manage multi-technician jobs and coordinate field activities.
• Proven customer service and escalation management experience.

Responsibilities

• Perform advanced diagnostics, repairs, and installations of windows and doors.
• Lead multi-technician jobs and coordinate field projects.
• Conduct water tests and document results per company protocols.
• Respond to warranty concerns and manage escalations professionally.
• Provide excellent customer communication and accurate service documentation.

Skills

Communication skills

Organization

Customer service

Attention to detail

Physical stamina

Time management

Teamwork

Education

High School Diploma or equivalent

Tools

Hand and power tools

Job description

Cornerstone Building Brands is seeking a Field Service Technician 2 in Sauk Rapids, MN. You will perform advanced diagnostics, repairs, and installations of windows and doors, lead multi-technician field projects, and conduct water tests with precise documentation.

You will handle warranty concerns, communicate clearly with customers and sales teams, and ensure safety and quality in all service activities, traveling within the territory as needed.