Lead Field Technician Engineer

101 Unisys Corporation; Knoxville (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

Unisys is looking for a Field Engineer to support large, complex clients across its storage, server and network product lines. You will perform hands-on break/fix, VIP deskside service, and high-level installation activities, using advanced tools and your deep hardware, software and OS knowledge.

This role requires a high school diploma or GED with 4–6 years of relevant experience and may require technical certification or an associate degree.

Qualifications

• High school diploma or GED required.
• Technical certification or Associate Degree may be required.
• 4–6 years of experience in area of responsibility.

Responsibilities

• Serve as Field Engineer for large, complex clients.
• Perform server and storage break and fix.
• Perform VIP deskside support activities.
• Use advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
• Leverage advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address significant issues escalated from team members and/or clients.
• Test and certify mainframes, servers and other infrastructure associated with networks and peripherals.

Skills

Field Engineer exp

VIP deskside support

Server storage fix

Hardware & OS knowledge

Advanced troubleshooting

Education

High School Diploma or GED

Technical certification or Associate Degree

Job description

What success looks like in this role:

• Serves as Field Engineer for large, complex clients and across the range of company products and services.
• Performs server and storage break and fix.
• Performs VIP deskside support activities.
• Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
• Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.
• Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.

You will be successful in this role if you have:

High School Diploma or GED required May require technical certification or Associate Degree Generally, 4-6 years’ experience in area of responsibility

This role may require access to export‑controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [e-mail] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.

Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. Our solutions – cloud, AI, digital workplace, logistics and enterprise computing – help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what’s possible for more than 150 years, visit unisys.com and follow us on LinkedIn. https://www.unisys.com/unisys-legal/recruiting Notice for U.S. Applicants: Unisys is an Equal Opportunity Employer – Minorities/ Females/ Veterans/ Individuals with Disabilities/ Sexual Orientation/ Gender Identity