Lead Field Tech Engineer

Unisys Corporation; Memphis (TN); On-site; USD 65,000 - 95,000; Full time

Job summary

Unisys Corporation in Memphis is seeking a Field Engineer to support large, complex client environments across the company’s storage, server and network portfolio. You will diagnose issues, perform break/fix, and deliver hands-on installations at client sites.

The role requires a high school diploma, possible technical certs or an associate degree, and typically 4–6 years of experience. Strong troubleshooting, VIP deskside support, and compliance with export control regulations are essential.

Qualifications

• High School Diploma or GED required.
• May require technical certification or an Associate Degree.
• Generally, 4-6 years of experience in area of responsibility.
• This role may require access to export-controlled commodities and technology; eligibility for U.S. Government authorizations may be required.

Responsibilities

• Serves as Field Engineer for large, complex clients and across the range of company products and services.
• Performs server and storage break and fix.
• Performs VIP deskside support activities.
• Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
• Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.
• Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.

Education

High School Diploma or GED

Technical certification or Associate Degree

Job description

What success looks like in this role:

• Serves as Field Engineer for large, complex clients and across the range of company products and services.
• Performs server and storage break and fix.
• Performs VIP deskside support activities.
• Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
• Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.
• Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.

You will be successful in this role if you have:

• High School Diploma or GED required
• May require technical certification or Associate Degree
• Generally, 4-6 years' experience in area of responsibility
• This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.