Lead Field Technician (Criminal Justice) - San Antonio

Sentinel-Offender-Services-1; San Antonio (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Vision Insurance

Employee Assistance Program

Job summary

Sentinel Offender Services seeks a Lead Field Technician in San Antonio. The role focuses on installing and removing electronic monitoring equipment, troubleshooting devices, and maintaining service records.

You will coordinate schedules with clients and agencies while ensuring compliance with program requirements. Applicants should have a HS diploma or equivalent, reliable transportation, and the ability to communicate effectively with staff, judges, and participants.

Qualifications

• Must have reliable transportation to attend job sites.
• Ability to manage time and meet installation schedules.
• Willingness to work flexible hours as needed for programs.
• Capable of clear written reporting and record keeping.
• Strong communication with department staff, judges, and participants.

Responsibilities

• Install and remove electronic monitoring equipment per program requests.
• Provide troubleshooting and maintenance support for equipment.
• Maintain accurate service records and schedules.
• Inspect and calibrate monitoring devices and accessories.
• Coordinate shipping/receiving of equipment and supplies.
• Serve as liaison with Sentinel and contracted agencies as needed.

Skills

Reliable transportation

Time management

Flexible schedules

Written reports

Effective communication

Education

HS diploma or equivalent

Job description

Lead Field Technician (Criminal Justice) - San Antonio

Full Time San Antonio, TX, US

Salary Range: $18.25 To $18.50 Hourly

For over 30 years, Sentinel Offender Services has provided community-based, offender-funded monitoring services across North America. Working with law enforcement, community corrections agencies and the court system, we provide customized offender management solutions that help to reduce recidivism and improve reentry success. These solutions combine electronic monitoring technology, alcohol and substance abuse testing, and community-based offender management programs.

Job Type: Full-Time

Schedule: Monday - Friday / 8:00AM - 5:00PM

Pay: $18.25/hr - $18.50/hr

• Health Insurance
• Paid Time Off
• Vision Insurance
• Employee Assistance Program

Definition

The Equipment Installer/Technician is an entry level position for an Electronic Monitoring, GPS, and Breath Alcohol Testing equipment installer. The installer is primarily responsible for performing equipment installations, removal and troubleshooting of all equipment, along with daily client scheduling and inventory control.

Job Expectations + Essential Functions

• Install and remove various electronic monitoring equipment as requested using directed safety precautions.
• Provide support for service and maintenance of equipment.
• Keep accurate records of service calls
• Inspect and maintain all monitoring and testing equipment, this includes cleaning equipment.
• Process alarms as required during shifts if applicable to program requirements.
• Assist with data entry of activity schedules as required.
• Telephone calls to participants when needed for equipment or collection purposes.
• Maintains calibration and repair records for all equipment serviced.
• Shipping and receiving functions for equipment and supplies per established procedures.
• Diagnosis and repair of EM equipment as outlined in company procedures.
• Serve as a liaison between Sentinel and/or other contracted agencies, as needed based on duty shifts

Education

HS diploma or equivalent; experience

Knowledge + Skills + Abilities

• A reliable form of transportation to ensure job attendance
• Practice time management to meet tight deadlines due to program equipment installation requirements
• Must be able to work flexible work schedules if needed
• Must be able to communicate effective with Department Personnel, Judges and Program Participants as well as Sentinel personnel
• Ability to work independently and maintain an effective and efficient level of service
• Ability to prepare written reports and maintain accurate records

Sentinel Offender Services is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Sentinel Offender Services management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.