Lead Field Service Technician - Transformers

Sunbelt Solomon; Decatur (TN); Remote; USD 80,000 - 120,000; Full time

Job summary

Sunbelt Solomon is seeking a Lead Field Service Technician responsible for overseeing transformer repairs, testing, and related operations. This mid-senior level role requires strong technical expertise and leadership skills, with an emphasis on safety compliance and customer satisfaction. Expect significant travel within the Eastern Region, with remote work tied to our Texas facility.

Benefits

Medical, dental, and vision insurance

401k with company match

Paid vacation and sick time

Life insurance and disability benefits

Qualifications

• 7+ years of hands-on experience in transformer services.
• 3–5 years of experience as a lead technician or supervisor.
• Proven ability to lead crews and manage job sites.

Responsibilities

• Perform repairs, upgrades, and testing of transformers.
• Mentor and train field service technicians.
• Enforce safety regulations and conduct audits.

Skills

Transformer maintenance

Electrical testing

Safety compliance

Leadership

Education

High school diploma or GED

Associate's degree in electrical technology

Job description

Lead Field Service Technician - Transformers

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Lead Field Service Technician - Transformers

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Brief Description

The

• Perform and guide transformer repairs, upgrades, and overhaul of Low, Medium and High Voltage Transformers (480V thru 765kV) ensuring compliance with industry standards (e.g., IEEE, ANSI, NETA).
• Conduct advanced electrical testing on transformers and related equipment in industrial, power distribution facilities.
• Conduct transformer turns ratio (TTR) tests to verify voltage/turns ratio.
• Perform Doble (power factor) tests to assess insulation condition, targeting <0.5% for optimal results.
• Execute Sweep Frequency Response Analysis (SFRA) to diagnose winding and core integrity.
• Oversee installation, testing, and repair of GSU transformers in substations, monitoring oil levels and Buchholz gas alarms.
• Manage transformer bushings to prevent ground faults and arcing.
• Maintain busbars for efficient high-current distribution.
• Operate load tap changers (LTC/OLTC) to regulate voltage under load.
• Ensure conservator tanks maintain stable oil levels, preventing contamination.
• Prepare and submit accurate test reports and technical documentation.
• Troubleshoot complex issues, collaborating with engineering teams.
• Troubleshoot and resolve complex technical issues on-site, collaborating with engineering or manufacturing teams as needed.
• Prepare, review, and submit accurate test reports and technical documentation
  

Brief Description

The Lead Field Service Technician is a skilled, hands-on professional responsible for leading field service operations for power Transformer and related equipment in a shop environment as well as on-site maintenance and testing of power distribution equipment in industrial facilities and power plants. This role combines advanced technical expertise with leadership to ensure high-quality service delivery, strict safety compliance, and customer satisfaction. The Lead Technician mentors team members, troubleshoots complex issues, and coordinates with management to execute projects efficiently across multiple job sites. This is a remote position tied to our Temple, TX facility and entails 80% travel for business needs - primarily focused on the Eastern Region territory (Tennessee, Pennsylvania, Ohio)

Responsibilities & Expectations

Perform and guide transformer repairs, upgrades, and overhaul of Low, Medium and High Voltage Transformers (480V thru 765kV) ensuring compliance with industry standards (e.g., IEEE, ANSI, NETA).

Conduct advanced electrical testing on transformers and related equipment in industrial, power distribution facilities.

Conduct transformer turns ratio (TTR) tests to verify voltage/turns ratio.

Perform Doble (power factor) tests to assess insulation condition, targeting <0.5% for optimal results.

Execute Sweep Frequency Response Analysis (SFRA) to diagnose winding and core integrity.

Oversee installation, testing, and repair of GSU transformers in substations, monitoring oil levels and Buchholz gas alarms.

Manage transformer bushings to prevent ground faults and arcing.

Maintain busbars for efficient high-current distribution.

Operate load tap changers (LTC/OLTC) to regulate voltage under load.

Ensure conservator tanks maintain stable oil levels, preventing contamination.

Prepare and submit accurate test reports and technical documentation.

Troubleshoot complex issues, collaborating with engineering teams.

Troubleshoot and resolve complex technical issues on-site, collaborating with engineering or manufacturing teams as needed.

Prepare, review, and submit accurate test reports and technical documentation

Team Guidance

• Mentor and train field service technicians, fostering skill development in technical and safety practices.
• Assign tasks, monitor work quality, and provide real-time feedback to ensure adherence to project specifications.
• Conduct toolbox talks and safety briefings to reinforce company policies and industry standards.
  
  

Field Operations

• Oversee job site activities, ensuring work aligns with project scope, timeline, and budget.
• Coordinate with the Senior Field Service Foreman to secure crews, equipment, and materials for seamless operations.
• Inspect ongoing and completed work to verify quality, safety, and compliance with customer requirements.
• Manage and document change orders, communicating with management for scope adjustments.
  
  

Safety and Compliance

• Enforce OSHA regulations, company safety policies, and industry best practices.
• Perform regular safety audits, address hazards, and ensure proper PPE usage.
• Report incidents, including accidents or near misses, promptly to management.
• Maintain a clean, safe, and organized work environment.
  
  

Customer Engagement

• Act as the primary on-site contact for customers, addressing concerns and ensuring satisfaction.
• Resolve escalated issues in the field, coordinating with management to meet client expectations.
• Provide professional updates on project status and scope changes.
  
  

Administrative Tasks

• Submit daily reports, time sheets, expense reports, and technical documentation.
• Track job progress for accurate billing and contract compliance.
• Provide feedback to management on team performance and operational enhancements.
  
  

Emergency Support

• Respond to after-hours emergency service calls, coordinating rapid resolution of critical issues.
• Mobilize resources with management for urgent repairs or maintenance.
• Additional Responsibilities
• Support onboarding and training of new technicians.
• Contribute to process improvement initiatives for field operations.
• Perform other duties as assigned by the Field Service Manager.
  
  

Requirements

Education

• High school diploma or GED required; associate’s degree in electrical technology or related field preferred.
• Equivalent of 7+ years of hands-on experience in transformer services may substitute for formal education.
  
  

Experience

• Minimum of 3–5 years of experience as a lead technician or supervisor in field service operations, preferably in the electrical or transformer industry.
• Extensive hands-on experience (5+ years) in transformer installation, testing, maintenance, and repair.
• Proven ability to lead crews and manage job sites effectively.
  
  

Summary

Company Overview

Backed by over 100 years of combined experience, Sunbelt Solomon offers an unmatched ability to provide comprehensive, configured solutions for utility, industrial, and commercial applications. Our engineering capabilities, safety, environmental qualifications, and dedication to delivering quality products have truly made the difference in keeping customers across a broad spectrum of industries powered and supported for the long haul. Sunbelt Solomon is a global company with brands across US, Canada, and Chile. Our teams include Trinity Power, Phasor, Valley Transformers, Titan Quality Power Services, Holland Industrial Services, Magna IV Engineering Inc., and Power Solutions Group LLC. These brands allow Sunbelt Solomon to offer a wide scope of product offerings, service capabilities, and best-in-class industry expertise. We are honored to be the go-to resource for all things electrical transformers and committed to advancing the future of our organization and our industry.

Mission, Purpose, Vision & Core Values

In developing our mission, purpose, vision and core business values, we engaged in a thoughtful process that incorporated the combined principles of our family of companies and reflects our commitment to valuing our history and investing in our people, services, and products.

• Mission: Through a culture of integrity, bold innovation, and customer-centricity we create value for our partners and team members with safe and reliable electrical power solutions and services.
• Purpose: To enhance the lives of our team members and partners through sustainable products and services in the communities we serve.
• Vision: To be the leading provider of customized electrical power solutions and services.
• Core Values:
• People: The core of our success.
• Safety: It’s in our DNA.
• Strategic: We forge our own future.
• Sustainability: Industry leaders in power distribution life cycle management.
• Performance: Delivering excellence at every opportunity.
  

Company Benefits

Sunbelt Solomon offers a comprehensive, highly competitive benefits package to employees who work 30 hours per week or more following 90 days of employment. Benefits include but are not limited to medical, dental, vision, FSA/HSA, 401k with company match, life insurance and disability, paid vacation, sick time, and holiday. Temp employees are not eligible for company benefits.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Pre-Employment Screening

Following an offer of employment all candidates are required to complete a background check and drug screen prior to being cleared to start employment. A physical and respiratory fit test may also be required based on the job responsibilities and location of the position.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Appliances, Electrical, and Electronics Manufacturing

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