Lead Field Service Technician — Portable Restroom Systems

United Site Services, Inc; Boise (ID); On-site; USD 45,000 - 63,000; Full time

Benefits offered by this job

Medical/Pharmacy

Dental

Vision

401(k) with employer match

Employee Discounts

Short-Term Disability

Job summary

United Site Services is seeking a Lead Technician-Service to coordinate daily tasks across multiple work sites, supervise drivers, perform quality audits, and ensure safe, high-quality service that meets customer expectations.

Requirements include a minimum of two years of commercial driving, a valid CDL or non‑commercial license, excellent time management, communication, and problem‑solving skills, and the ability to work in a fast-paced team.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.

Responsibilities

• Conduct random quality control audits on portable restrooms, sinks, holding tanks, etc. to assess service quality.
• Assist with accident investigations and complete required paperwork.
• Assist with Safety tailgate meetings as needed.
• Serve as the primary customer contact regarding service issues and help resolve them with management.
• Operate service trucks to and from pre-designated work sites and service units per guidelines.
• Maintain truck logs and follow state/federal regulations.

Skills

Driving experience

Customer service

Communication skills

Education

Valid Driver License (CDL or non-commercial)

Job description

United Site Services is seeking a Lead Technician-Service to coordinate daily tasks across multiple work sites, supervise drivers, perform quality audits, and ensure safe, high-quality service that meets customer expectations.

Requirements include a minimum of two years of commercial driving, a valid CDL or non‑commercial license, excellent time management, communication, and problem‑solving skills, and the ability to work in a fast-paced team.