Lead Field Service Technician - Integration

ABB Schweiz AG; Sacramento (CA); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Lead Field Service Technician to provide technical direction and support to customers in the electrification sector. This exciting role involves hands-on work with electrical control systems, project management, and ensuring compliance with safety procedures. The successful candidate will be the key on-site contact for clients, helping to improve system reliability and reduce costs. Join a collaborative team dedicated to creating sustainable solutions and make a significant impact in the field of electrification services.

Qualifications

• Experience with Medium and High voltage systems and electrical controls.
• Proficient in troubleshooting and repair of electrical control systems.

Responsibilities

• Provide technical direction and assistance to ABB end customers.
• Serve as the primary on-site representative to the ABB end customer.

Skills

Electrical Controls

Troubleshooting

Project Management

Formal Presentation Skills

Education

2+ years of experience in manufacturing environment

Tools

Salesforce

SAP

Job description

Lead Field Service Technician - Integration

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This position reports to

Technical Consulting Manager II

Your role and responsibilities

In this role you will provide technical direction and assistance to ABB end customers, users and other ABB field personnel in the operation, inspection, maintenance and repair of assigned product lines to include but not limited to, power delivery, drive systems and control systems. Responsible for work that is less defined in scope, utilizing understanding and experience to execute business objectives, and can affect short-term and some long-term business goals. Support Order to Remittance functions including project management, scheduling, procurement, and providing direction to other Team members. The work model for the role is onsite. This role is contributing to the Electrification Services division at our ABB facility in West Sacramento, CA.

You will be mainly accountable for:

1. Serve as the primary on-site representative to the ABB end customer/user and other ABB field personnel.
2. Preserve ABB’s Safety Culture on every aspect and as first priority, in the field and always keeping an eye on co-workers.
3. Perform collateral duties as assigned to meet business needs as they relate to HSE, Quality, Integrity, etc.
4. Escalate any HSE violations immediately to ABB representative at project site and/or HSE personnel.
5. Comply with all ABB and end customer HSE policies and procedures and maintain a safe and compliant work area.
6. Perform duties as the Project Manager for all assigned ABB product lines and assist the customer with technical understanding of the operation, maintenance, and troubleshooting of multiple types of ABB products.
7. Assist customer with improving reliability and reducing cost of ownership.
8. Provide single point of contact to the customer, customer team, and all other ABB stakeholders.
9. Continuously review processes for productivity improvements and cost savings.
10. Maintain documentation on assignments, complete reports, and test reports, understanding and utilizing job related software at completion of each assignment.

Qualifications for the role

• 2+ years of experience in manufacturing environment.
• Experience with various electrical controls (power delivery) and systems to include: Medium and High voltage system understanding, Power Panel, Switchgear, MCC, Generators, ATS, and high voltage breakers, Electromechanical Repairs, Wiring Diagram such as Oneline drawings, layout drawing, 3-line drawing, and Schematics; Relay testing & Installations.
• Demonstrated proficiency in repair troubleshooting, shop operations, and testing of assigned programs / hardware.
• Ability to make formal presentations to all audiences.
• Experience with Salesforce and/or SAP preferred.
• Must be able to troubleshoot basic mechanical and full electrical control system.
• We are unable to sponsor an employment visa at this time for this role. Candidates must already have a work authorization that would permit them to work for ABB in the US.

More about us

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.

Equal Employment Opportunity and Affirmative Action at ABB. ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status.

For more information regarding your (EEO) rights as an applicant, please visit the following websites:
EEOC Know Your Rights
DOL Pay Transparency

As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.