Lead Field Service Technician - Integration

ABB Inc.; California, Sacramento (MO, CA); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Lead Field Service Technician to join their Electrification Services division. This role involves providing technical direction and support for ABB's product lines, ensuring safety and compliance while improving customer reliability and reducing ownership costs. You will serve as the primary on-site representative, manage projects, and enhance processes for productivity. If you thrive in a dynamic environment and are passionate about delivering solutions, this opportunity is perfect for you.

Qualifications

• Experience with medium and high voltage systems and power panels.
• Proficiency in troubleshooting mechanical and electrical control systems.

Responsibilities

• Provide technical direction and assistance to customers and field personnel.
• Act as Project Manager for assigned ABB product lines.
• Maintain documentation and utilize job-related software.

Skills

Electrical controls and systems

Troubleshooting

Project management

Presentation skills

Salesforce

SAP

Education

2+ years of experience in manufacturing

Tools

Salesforce

SAP

Job description

Lead Field Service Technician - Integration

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.

Write the next chapter of your ABB story.

Reporting To

Technical Consulting Manager II

Your Role and Responsibilities

In this role, you will provide technical direction and assistance to ABB end customers, users, and other ABB field personnel in the operation, inspection, maintenance, and repair of assigned product lines, including but not limited to power delivery, drive systems, and control systems. You will be responsible for work that is less defined in scope, utilizing your understanding and experience to execute business objectives, impacting both short-term and long-term goals. Support functions include project management, scheduling, procurement, and guiding team members.

The work model for this role is onsite. #LI-Onsite

This position contributes to the Electrification Services division at our ABB facility in West Sacramento, CA.

Main Responsibilities

• Serve as the primary on-site representative to the ABB end customer/user and other ABB field personnel.
• Prioritize safety by preserving ABB's Safety Culture in all activities, monitoring co-workers' safety practices.
• Perform collateral duties related to HSE, Quality, and Integrity as assigned.
• Immediately escalate any HSE violations to the appropriate personnel.
• Comply with all ABB and customer HSE policies and maintain a safe, compliant work environment.
• Act as Project Manager for all assigned ABB product lines, assisting customers with technical understanding of operation, maintenance, and troubleshooting.
• Help customers improve reliability and reduce ownership costs.
• Provide a single point of contact for customers and stakeholders.
• Review and improve processes for productivity and cost savings.
• Maintain documentation, complete reports, and utilize job-related software upon task completion.

Qualifications

• At least 2 years of experience in a manufacturing environment.
• Experience with electrical controls and systems, including medium and high voltage systems, power panels, switchgear, MCCs, generators, ATS, high voltage breakers, electromechanical repairs, wiring diagrams, relay testing, and installations.
• Proficiency in troubleshooting, shop operations, and testing hardware/software programs.
• Ability to deliver formal presentations to diverse audiences.
• Experience with Salesforce and/or SAP is preferred.
• Ability to troubleshoot mechanical and electrical control systems.
• Must have valid work authorization in the US; we are unable to sponsor visas for this role.

About Us

We value diversity and encourage applicants from all backgrounds. Apply today and learn more about our global impact at www.abb.com. #MyABBStory #LI-Onsite

We look forward to your application. For more information about ABB, visit our website.

Equal Opportunity Employment

ABB is an Equal Employment Opportunity and Affirmative Action employer. We consider all qualified applicants without regard to race, creed, color, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or veteran status. For more information, visit the provided EEOC and DOL links.

Applicants may request to review the Affirmative Action Plan or request accommodations for disabilities by contacting our HR team.