Lead Field Service Technician - Integration

ABB; Bryte (CA); On-site; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Lead Field Service Technician, where you will play a crucial role in providing technical direction and support to customers in the power delivery and control systems sector. This position emphasizes safety, collaboration, and continuous improvement, enabling you to influence both short-term and long-term business objectives. With a focus on enhancing customer reliability and reducing ownership costs, you will serve as the primary point of contact for clients, ensuring their needs are met effectively. This is an exciting opportunity to contribute to sustainable solutions while advancing your career in a dynamic environment.

Qualifications

• Minimum 2 years of experience in a manufacturing environment.
• Experience with electrical controls and systems, including medium and high voltage systems.

Responsibilities

• Provide technical direction and assistance to ABB end customers and users.
• Act as Project Manager for all assigned ABB product lines.

Skills

Electrical controls and systems

Repair troubleshooting

Project management

Formal presentations

Mechanical troubleshooting

Education

Experience in a manufacturing environment

Tools

Salesforce

SAP

Job description

Lead Field Service Technician - Integration

At ABB, we are dedicated to addressing global challenges. Our core values—care, courage, curiosity, and collaboration—along with a focus on diversity, inclusion, and equal opportunities, drive us to empower everyone to create sustainable solutions. Join us and write the next chapter of your ABB story.

This position reports to the Technical Consulting Manager II.

Role and Responsibilities

In this role, you will provide technical direction and assistance to ABB end customers, users, and other ABB field personnel in the operation, inspection, maintenance, and repair of assigned product lines, including but not limited to power delivery, drive systems, and control systems. You will handle work that is less defined in scope, using your understanding and experience to meet business objectives, which can influence short-term and some long-term goals.

You will support Order to Remittance functions such as project management, scheduling, procurement, and providing guidance to team members. The work model is onsite at our ABB facility in West Sacramento, CA.

Main Accountabilities

• Serve as the primary on-site representative to the end customer and other ABB field personnel.
• Prioritize safety by preserving ABB’s safety culture in all activities and ensuring co-worker safety.
• Perform collateral duties related to HSE, Quality, and Integrity as assigned.
• Immediately escalate any HSE violations to the appropriate personnel.
• Comply with all HSE policies and maintain a safe, compliant work environment.
• Act as Project Manager for all assigned ABB product lines, assisting customers with technical understanding of operation, maintenance, and troubleshooting.
• Help customers improve reliability and reduce ownership costs.
• Provide a single point of contact for customers and stakeholders.
• Continuously review processes for productivity improvements and cost savings.
• Maintain documentation, complete reports, and utilize job-related software upon task completion.

Qualifications

• Minimum 2 years of experience in a manufacturing environment.
• Experience with electrical controls and systems, including medium and high voltage systems, power panels, switchgear, MCCs, generators, ATS, high voltage breakers, electromechanical repairs, wiring diagrams, relay testing, and installations.
• Proficiency in repair troubleshooting, shop operations, and hardware testing.
• Ability to make formal presentations to diverse audiences.
• Experience with Salesforce and/or SAP is preferred.
• Ability to troubleshoot mechanical and electrical control systems.
• Must have work authorization to work in the US; we are unable to sponsor visas at this time.

About Us

We value diversity and encourage applicants from all backgrounds to apply. Visit www.abb.com to learn more about our solutions and impact globally.

We look forward to your application. For more information about ABB, visit our website.

Equal Opportunity Employment

ABB is an EEO and Affirmative Action employer promoting diversity. Qualified applicants will be considered without regard to race, creed, color, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family leave, or veteran status. For your rights as an applicant, see the provided EEOC and DOL links.

Applicants can request accommodations for disabilities by contacting ABB HR at 1-888-694-7762.

Please ensure compliance with all local employment requirements before applying. Read our Fraud Warning before submitting your application.