Lead Field Service Technician — Forklifts & Team Leadership

Pengate Handling Systems, Inc.; York (York County); Sur place; USD 70 000 - 95 000; Plein temps

Avantages offerts par ce poste

Generous PTO

Company vehicle

Health insurance

401(k) with match

Tuition reimbursement

Flexible hours

Holiday leave

Career progression

Résumé du poste

Pengate Handling Systems, a premier Raymond Solutions & Service Center in the Northeast, is seeking a Lead Service Technician to lead a field service team across an assigned territory.

In this role you will perform repairs and preventative maintenance on forklifts and conveyor systems, coach technicians, monitor performance, uphold safety policies, and ensure customer satisfaction through timely service.

Qualifications

• 3+ years hands-on experience in mechanical, electrical, and hydraulic systems, with conveyors experience preferred.
• High school diploma or equivalent required; technical/vocational training is a plus.
• Strong leadership and mentoring skills with the ability to guide team members through challenges and new procedures.
• Advanced troubleshooting skills with material handling equipment, conveyors, and components.

Responsabilités

• Lead, coach, and support a team of technicians performing service and repairs on forklifts and conveyor systems at customer locations.
• Monitor team performance, ensure productivity, profitability, and customer satisfaction goals are met.
• Promote a safety-first culture by adhering to all company and OSHA safety policies and procedures.

Connaissances

Leadership/mentoring

Troubleshooting

Communication

Physical fitness

Formation

High school diploma

Technical/vocational training

Outils

Microsoft Office Suite

CRM tools

Mobile service apps

Description du poste

Pengate Handling Systems, a premier Raymond Solutions & Service Center in the Northeast, is seeking a Lead Service Technician to lead a field service team across an assigned territory.

In this role you will perform repairs and preventative maintenance on forklifts and conveyor systems, coach technicians, monitor performance, uphold safety policies, and ensure customer satisfaction through timely service.