Lead Field Service Technician

Honeywell Technologies; Oklahoma City (OK); On-site; USD 85,000 - 120,000; Full time

Job summary

Honeywell Technologies is seeking a Lead Field Service Technician to provide advanced technical support and expertise to customers in Building Automation. Based in Oklahoma City, you will troubleshoot and resolve complex issues to ensure successful solution implementation and customer satisfaction.

You will report to the Field Service Supervisor and collaborate with cross-functional teams while leading training sessions and guiding field technicians.

Qualifications

• Minimum 5 years of proven experience in field service engineering with a focus on complex technical solutions.
• Minimum 5 years of strong technical knowledge in Building Automation technologies.
• 3 years experience in project management and execution.

Responsibilities

• Troubleshoot and resolve complex technical issues for customers in Building Automation.
• Provide technical support and expertise for Building Automation solutions.
• Collaborate with cross-functional teams to ensure successful implementation of solutions.
• Conduct training sessions for customers and field service technicians.
• Stay updated with industry trends and provide recommendations for improvement.

Skills

Field service engineering

Building Automation technologies

Project management

Leadership and mentoring

Troubleshooting complex issues

Education

Bachelor's degree in Engineering or related field

Master's degree preferred

Job description

Job Description

As a Lead Field Service Technician here at Honeywell, you will have the opportunity to provide technical support and expertise to our customers in the Building Automation business unit. You will be responsible for troubleshooting and resolving complex technical issues, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business.

Job Description

As a Lead Field Service Technician here at Honeywell, you will have the opportunity to provide technical support and expertise to our customers in the Building Automation business unit. You will be responsible for troubleshooting and resolving complex technical issues, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business.

You will report directly to our Field Service Supervisor, and you'll work out of our Tinker AFB, Oklahoma City location on a Monday through Friday work schedule. In this role, you will impact the efficiency, productivity, and safety of our customers' operations by providing exceptional technical support and service.

Responsibilities

KEY RESPONSIBILITIES

• Troubleshoot and resolve complex technical issues for our customers
• Provide technical support and expertise for our Building Automation solutions
• Collaborate with cross-functional teams to ensure successful implementation of our solutions
• Conduct training sessions for customers and field service technicians
• Stay updated with industry trends and advancements, and provide recommendations for improvement

Qualifications

YOU MUST HAVE

• Minimum of 5 years of proven experience in field service engineering, with a focus on complex technical solutions
• Minimum 5 years Strong technical knowledge and expertise in Building Automation technologies
• 3 years experience in project management and execution
• technologies

WE VALUE

• Bachelor's degree in Engineering or a related field; Master's degree preferred
• Strong leadership and mentoring skills
• Continuous learning mindset and willingness to stay updated with industry advancements
• Results-oriented approach and ability to drive projects to successful completion
• Strong problem-solving and analytical abilities
• Excellent problem-solving and troubleshooting skills
• Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders

Benefits Of Working For Honeywell

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.

About Honeywell

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.

THE BUSINESS UNIT

Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B, and there are approximately 18,000 employees globally.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

About Us

Honeywell Technologies is a global, pure‑play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.