Lead Field Service Technician

Honeywell INC.; New York (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

401(k) match

Paid Holidays

Job summary

Honeywell is seeking a Lead Field Service Technician to lead field service activities, troubleshoot advanced building automation systems, and drive high-quality service delivery. You will report to the Field Service Manager and operate on-site from the Kansas City area, coordinating with cross-functional teams to optimize efficiency and customer satisfaction.

The role emphasizes leadership, hands-on technical proficiency, and adherence to safety and regulatory standards in a dynamic field

Qualifications

• Proven experience in field service with building automation systems.
• Knowledge of installation, maintenance, and troubleshooting of building control systems.
• Experience using diagnostic tools and software for building automation.

Responsibilities

• Lead and mentor field service technicians to ensure timely service.
• Troubleshoot and resolve complex technical issues in building automation.
• Coordinate with cross-functional teams to optimize field operations.
• Ensure compliance with safety standards and company policies.
• Maintain accurate service records and report outcomes.

Skills

Field service

Building automation

Diagnostics tools

Team leadership

Safety compliance

Education

Associate degree

Electrical Eng.

HVAC

Tools

Building automation software

Job description

Job Description

As a Lead Field Service Technician here at Honeywell, you will play a pivotal role in leading field service activities to ensure the efficient and effective delivery of service solutions to our customers. You will leverage your technical expertise and leadership skills to guide and support field service teams, troubleshoot complex issues, and maintain high standards of customer satisfaction.

You will report directly to our Field Service Manager and you'll work out of our Kansas City, KS location on an On-site work schedule.

In this role, you will impact the operational success of field service delivery, enhance customer experience, and contribute to the continuous improvement of service processes within Honeywell Building Automation.

KEY RESPONSIBILITIES

• Lead and mentor field service technicians to ensure timely and effective service delivery.
• Troubleshoot, diagnose, and resolve complex technical issues related to building automation systems.
• Coordinate with cross-functional teams to optimize field service operations and improve customer satisfaction.
• Ensure compliance with company policies, safety standards, and regulatory requirements.
• Maintain accurate service records and provide detailed reports on service activities and outcomes.

Qualifications

YOU MUST HAVE

• Proven experience in field service roles with a strong technical background in building automation systems.
• In-depth knowledge of installation, maintenance, and troubleshooting of building control systems and related technologies.
• Expertise in using diagnostic tools and software relevant to building automation and control systems.
• Ability to lead teams effectively while managing multiple service tasks and priorities.
• Familiarity with safety standards and regulatory compliance in field service operations.

WE VALUE

• Associate degree or higher in Electrical Engineering, HVAC, or related technical field.
• Experience in a leadership or supervisory role within field service environments.
• Strong problem-solving skills and the ability to innovate in challenging situations.
• Customer-focused mindset, with a commitment to delivering high-quality service.
• Ability to collaborate effectively with cross-functional teams and stakeholders.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posted Date: 10/23/2026

ABOUT HONEYWELL TECHNOLOGIES

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world's most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector's transition from automation to autonomy.

THE BUSINESS UNIT

Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally. To learn more, please visit https://buildings.honeywell.com/

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

About Us

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world's most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector's transition from automation to autonomy.

Required Skills

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