Lead Field Service Technician

Emerson Professional Tools; Oklahoma City (OK); On-site; USD 55,000 - 75,000; Full time

Job summary

Join a leading company as a Building Automation Technician, where you will oversee service delivery and provide technical guidance to a team. Your expertise will enhance field operations at Tinker Air Force Base, ensuring compliance with policies and delivering efficient service to customers. This role offers opportunities for career growth and professional development.

Benefits

Medical, Vision, Dental, Mental Health

Paid Vacation

401k and retirement benefits

Career growth and professional development opportunities

Qualifications

• 3+ years in field service or technical support with BAS.
• Advanced networking knowledge: IP addressing, BACnet/IP, Modbus.

Responsibilities

• Guide and manage a team of field service technicians.
• Oversee operations ensuring efficient service delivery.
• Provide technical expertise for complex issues.

Skills

Troubleshooting

Communication

Customer Service

Tools

Building Automation Systems

Niagara Framework

Job description

Building Automation Technician - Honeywell

As a Building Automation Technician at Honeywell, you will provide technical guidance, oversee service delivery, and ensure compliance with company policies and procedures. Your expertise will drive the success of our field service operations, ensuring efficient service to our customers. You will report to the Field Service Manager and work at Tinker Air Force Base.

Key Responsibilities

1. Guide and manage a team of field service technicians, providing technical guidance and facilitation.
2. Oversee operations, ensuring efficient and effective service delivery.
3. Provide technical expertise for complex issues.
4. Collaborate with cross-functional teams to develop and implement solutions.
5. Stay updated with industry trends and recommend improvements.
6. Ensure compliance with policies, procedures, and regulations.
7. Shift: Monday - Friday, 7am - 4pm, with rotational on-call

Minimum Requirements

• 3+ years of hands-on experience in field service or technical support, specifically with Building Automation Systems (BAS).
• Advanced networking knowledge: IP addressing, BACnet/IP, Modbus.
• Strong troubleshooting skills in mechanical and electrical systems.
• Ability to work independently, manage time, and prioritize tasks.
• Proven track record of resolving system issues efficiently.
• Excellent communication and customer service skills.

Preferred Skills and Qualities

• Experience with Niagara Framework (installation, programming, troubleshooting).
• Guidance and mentoring skills.
• Decisiveness and independence.
• Willingness to learn industry advancements.
• Results-driven with project management skills.
• Strong problem-solving abilities.

Benefits

• Medical, Vision, Dental, Mental Health.
• Paid Vacation.
• 401k and retirement benefits.
• Career growth and professional development opportunities.

About Honeywell

Honeywell International Inc. (Nasdaq: HON) develops technologies addressing energy, safety, security, and more. We aim to improve efficiency, sustainability, and safety worldwide. Learn more about Honeywell: click here.

Business Unit

Honeywell Building Automation provides products, software, and solutions for building management, including control systems, sensors, fire safety, and more. Visit here to learn more.

Additional Information

• Job ID: HRD265093
• Category: Customer Experience
• Relocation Tier: Not Applicable
• Security Clearance: Not specified
• FAA for US: Not specified
• Band: 02
• Referral Bonus: $1500
• Requisition Type: Standard
• US Citizenship: Required
• FLSA Status: Nonexempt

Honeywell is an equal opportunity employer. Qualified applicants will be considered regardless of age, race, creed, color, national origin, marital status, sexual orientation, gender identity, disability, or veteran status.