Lead Field Service Technician

Culligan International; Merrillville (IN); On-site; USD 35,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated service technician to join their team in the high-growth water treatment sector. This role involves the installation, service, and repair of innovative water solutions in residential and commercial settings. With a strong emphasis on quality service, the technician will perform diagnostics, maintain equipment, and ensure customer satisfaction. Comprehensive training will be provided, making this an excellent opportunity for those looking to launch their careers in a rewarding field. Join a company that values expertise and offers extensive benefits to support your professional growth.

Benefits

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Employee discounts

Company-provided workwear

Company-paid training

Vacation, paid time off

Qualifications

• Plumbing experience is highly preferred for this role.
• Minimum two years of installation and maintenance experience preferred.

Responsibilities

• Perform diagnostics and analysis to troubleshoot and repair equipment efficiently.
• Install, upgrade, and maintain equipment in homes and businesses.
• Communicate positively with customers and maintain positive public relations.

Skills

Plumbing experience

Communication skills

Diagnostics and troubleshooting

Installation and maintenance

Education

High school diploma or GED

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off

Benefits/Perks

• Medical insurance
• Dental insurance
• Vision insurance
• 401K retirement with company match
• Vacation, paid time off
• Company-provided workwear, cell phone, tablet
• Company-paid training
• Additional Culligan Corporate Subject Matter Expert training offered
• Employee discounts for Culligan in-home products
• Eligibility for annual recognition and training meetings/events

Comprehensive training provided. We will teach you everything you need to know to launch your career in the high-growth water treatment business!

Job Description

Culligan Water is seeking an individual to provide installation, service, and repair of Culligan products in homes and/or businesses. Our products include water softeners, drinking water systems, and solutions for problem water.

The service technician provides repairs, upgrades, maintenance, and installations for Culligan equipment and products in customers' homes and/or businesses. The technician's goal is to provide the maximum amount of quality service to Culligan customers.

Responsibilities

• Perform diagnostics and analysis to troubleshoot and repair equipment efficiently
• Install, upgrade, and maintain equipment
• Complete paperwork related to tasks accurately and promptly
• Assist other employees with delivery and installation of products/equipment
• Maintain company vehicles, tools, and equipment
• Communicate positively with customers and maintain positive public relations
• Follow all safety rules, regulations, and Culligan policies
• Work in Indiana and Illinois locations

Qualifications

• High school diploma or GED
• Plumbing experience is highly preferred
• Minimum two years of installation and maintenance experience preferred
• Excellent communication skills, both written and verbal
• May require lifting/moving equipment from 50-75 lbs

About Culligan

As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Headquartered in Rosemont, Illinois, Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.