Lead Field Service Technician

Honeywell; Augusta (ME); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading company is seeking a Lead Field Service Technician to commission HVAC control systems in various commercial buildings. The role involves mentoring junior staff, troubleshooting issues, and ensuring systems meet customer specifications. Candidates should have extensive experience in HVAC and control systems, along with a valid driver's license.

Benefits

Comprehensive benefits package

Medical, dental, and vision coverage

401(k) plan

Flexible vacation

Education assistance

Qualifications

• 5+ years of hands-on experience with HVAC systems and control systems.
• 1+ year of experience with Microsoft Office applications.
• Ability to travel within the service area.

Responsibilities

• Coach and mentor Associate Install Technical Specialists.
• Troubleshoot hardware and software issues.
• Install and commission HVAC control systems.

Skills

HVAC systems

Control systems

Diagnostics

Troubleshooting

Building facilities

Education

High School Diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

The Lead Field Service Technician will commission Honeywell control systems, specifically HVAC control systems. These systems are engineered by Honeywell’s in-house engineers, installed by electrical subcontractors, and then commissioned by Honeywell field technicians in various commercial buildings such as office buildings, schools, universities, airports, and hospitals.

KEY RESPONSIBILITIES:

1. Coach and mentor Associate Install Technical Specialists and Install Technical Specialists in system installation and onsite coordination with contractors.
2. Improve commissioning practices by reducing hours per device and system using Honeywell Operation Systems techniques.
3. Demonstrate expert knowledge of Honeywell systems and industry best practices.
4. Install pre-engineered software, checkout control systems, start-up, commission systems, and fine-tune operations per customer requirements or job specifications. Utilize productivity tools like wireless commissioning.
5. Troubleshoot hardware and software issues, implementing changes to meet specifications, including re-engineering or system re-design if necessary.
6. Perform Open systems and/or third-party integrations.
7. Support financial scope of work by supporting change orders when appropriate.
8. Follow Configuration Management policies, backing up changes during installation and archiving hardware/software on Honeywell Server (ADEPT).
9. Coordinate with other trades, customers, general contractors, mechanical contractors, and engineering teams to understand scope and details.
10. Assist sales/project managers with surveys, application selection, retrofit opportunities, and complex solutions; present to customers/consultants as needed.
11. Conduct hazard and risk assessments per Honeywell policies and regulations.
12. Maintain up-to-date documentation and paperwork.

MINIMUM REQUIREMENTS:

• 5+ years of hands-on experience with HVAC systems, control systems, mechanical system operation, and building facilities.
• 5+ years of experience with building systems, programming, PC, and network knowledge.
• 1+ year of experience with Microsoft Outlook, Word, Excel, and internet browsers.
• Ability to travel within the service area, including occasional overnight stays.
• Valid driver’s license meeting Honeywell standards.
• High School Diploma or equivalent.

VALUED ADDITIONAL SKILLS:

• Niagara N4 experience and certification.
• HVAC license.
• Ability to interpret mechanical/electrical drawings and diagrams.
• Diagnostics and troubleshooting skills.
• Expertise in HVAC, control systems, and building facilities.
• Proficiency with multiple protocols like BACnet, Modbus, OPC, LON.

BENEFITS:

We offer a comprehensive benefits package including medical, dental, vision, 401(k), flexible vacation, and education assistance. Benefits may vary by role and location. For more details, visit benefits.honeywell.com.

The application period is approximately 40 days from posting, subject to change based on business needs and candidate availability.

Honeywell is committed to diversity and equal opportunity in employment, considering applicants without regard to age, race, creed, color, national origin, and other protected statuses.