Lead Field Service Technician

Honeywell; Lebanon (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

Honeywell is seeking a Lead Field Service Technician to lead on-site installation of conveyor systems, ensuring quality and compliance with standards. This role involves extensive travel, technical leadership, and customer training, all aimed at enhancing operational efficiency and client satisfaction.

Benefits

Medical, Dental, Vision, and Life Insurance

Short-Term and Long-Term Disability

401(k) match

Paid Time Off

Educational Assistance

Qualifications

• Must possess 2+ years of conveyor installation experience.
• Strong technical expertise regarding conveyor installations required.

Responsibilities

• Lead on-site installation, servicing, and repair of complex equipment.
• Travel extensively throughout the U.S. for installations.
• Mentor and train junior field service representatives.

Skills

Technical expertise in conveyor installations

Customer support

Troubleshooting

Job description

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Leads a team for on-site installation, servicing and repair processes of complex equipment and systems. You will follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams. You will make improvements to training guides and documentation. You will lead continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment. You will represent Honeywell at industry conferences and provide technical presentations.

Key Responsibilities

• Travel extensively throughout United States to perform conveyor installations and oversee the work of other installation members on site with an eye for quality of work.
• Act as technical interface to mechanical and electrical installers and responsible that the system is installed properly to meet engineering's stated requirements for functionality, standards, and quality as described in the supporting documentation and drawings.
• Inspect for Quality
• Install or Repair Work Orders
• Provide Customer Support
• Present at Trade Shows
• Mentor and Train Jr. Field Service Representatives

As a Lead Field Service Technician here at Honeywell, you will lead our Field Service team, optimize operations, and drive customer satisfaction and business growth through strategic initiatives and cross-functional collaboration.YOU MUST HAVE

• Must be able to travel throughout the United States and spend project duration at site, which typically is 4 - 16 weeks.
• Possess 2+ years of conveyor installation experience and demonstrate technical expertise regarding conveyor installations.
  
  

WE VALUE

• Experience guiding and executing complex conveyor installations, ensuring successful implementation and customer satisfaction
• Troubleshoot and resolve technical issues, both remotely and on-site
• Work with cross-functional teams to develop and implement solutions for customer needs
• Experience conducting training sessions for field service technicians and customers
  
  

BENEFITS

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more Honeywell Benefits information visit: https://benefits.honeywell.com/

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Manufacturing

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