Lead Field Service Supervisor

Stream-Flo Industries; Midland (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Profit sharing

Comprehensive benefits

Job summary

Stream-Flo is a leading provider of wellheads, valves, and safety systems, serving the oil and gas industry worldwide. We seek a Field Service Superintendent to lead field teams, ensure safety compliance, and drive service quality on client sites across Texas and beyond.

In this role you will oversee field operations, train technicians, audit field service work, and maintain equipment and paperwork while building strong client relationships and responding to issues quickly in a high-paced

Qualifications

• High School Diploma or equivalent with 8–12 years of oilfield wellhead service experience.
• Excellent leadership and training experience.
• Strong commitment to Customer Satisfaction.
• Advanced knowledge of service work, safety standards, and SFI products.
• Effective communication skills - written, verbal, and reading (English).
• Effective organizational abilities and attention to detail.
• The role will involve frequent travel by road, with extended periods of sitting; working outdoors in heat.

Responsibilities

• Ensure service personnel observe all Health, Safety and Quality requirements in the performance of work.
• Promote Company policies, procedures, standards, and Guiding Principles. Demonstrate and provide strong leadership.
• Assist with development of wellhead service procedures and training on procedures.
• Evaluate performance of service technicians.
• Conduct Field Service Audits and submit to Service Manager weekly.
• Ensure service techs have proper equipment, tools and information to successfully perform their tasks.
• Ensure service techs are properly maintaining assigned equipment, tools and vehicles.
• Check all paperwork to ensure it is filled out correctly and has signatures once job is completed and services techs turns it in (JAM, Field Service Order, Driver Log and Sales Order).
• Build customer relationships in a professional manner through rapid response and exemplary service as required, including evenings and weekends.
• Support all rig down time by being on location providing oversight until resolved.
• Execute advanced field service requirements.
• Capable of running all service tools as demonstrated by sign offs in passbooks.
• Maintain passbooks to ensure they are signed, current and up to date, showing adequate knowledge on all products and services.
• NCIR reporting and support.
• Other duties as required.

Skills

Leadership

Training

Customer satisfaction

Communication

Safety standards

Field service knowledge

Attention to detail

Travel readiness

English proficiency

Organizational skills

Education

High School Diploma or equivalent

Job description

Stream-Flo is a leading provider of wellheads, valves, and safety systems, serving the oil and gas industry worldwide. We seek a Field Service Superintendent to lead field teams, ensure safety compliance, and drive service quality on client sites across Texas and beyond.

In this role you will oversee field operations, train technicians, audit field service work, and maintain equipment and paperwork while building strong client relationships and responding to issues quickly in a high-paced