Lead Field Performance Technician, Solar & Electrical

Sunrun Inc.; Austin (TX); On-site; USD 43,000 - 56,000; Full time

Job summary

Sunrun Inc. in Austin, TX is seeking a Field Performance Technician 3 to perform advanced troubleshooting and complex service diagnosis, and to train other team members. The position requires an Electrical Journeyman license and PV experience.

You will organize warranty and service schedules, coordinate with the Foreman and Branch Manager, and lead training sessions. Sunrun emphasizes safety, customer service, and career growth in a growing solar and storage business.

Qualifications

• 3+ years of field construction experience, with at least 1 year in solar service.
• High School diploma is required.
• PV design or PV electrical experience is preferred.

Responsibilities

• Organize, lead, and maintain the warranty and service schedule.
• Coordinate labor resources with Foreman, Supervisor and Branch Manager.
• Assist with training and development for Field Service Technicians.
• Lead regular meetings to train the local field service team on best practices.
• Support onboarding and training of new field performance team members.
• Exceed defined field performance KPIs including turnaround time and dispatches.

Skills

NEC knowledge

Customer service

Communication

Team player

Electrical/PV installation

Safety awareness

Problem solving

Education

High School diploma

Job description

Sunrun Inc. in Austin, TX is seeking a Field Performance Technician 3 to perform advanced troubleshooting and complex service diagnosis, and to train other team members. The position requires an Electrical Journeyman license and PV experience.

You will organize warranty and service schedules, coordinate with the Foreman and Branch Manager, and lead training sessions. Sunrun emphasizes safety, customer service, and career growth in a growing solar and storage business.