Lead Facilities Cleaning Supervisor | Client & Safety

ABM Industries; Cupertino (CA); On-site; USD 60,000 - 81,000; Full time

Job summary

ABM Industries in California seeks a Site Supervisor to lead janitorial teams across multiple client locations. You will establish strong client relationships, ensure service quality, and coordinate daily operations for timely delivery.

The role emphasizes leadership, safety training, schedule planning, and prompt response to emergencies, with a focus on maintaining high standards and cost-efficient service delivery.

Qualifications

• Minimum 2 years of supervisory experience.
• Experience in commercial cleaning is a big plus.
• Proven ability to manage teams and staff retention.
• Proficiency with MS Office (Outlook, Word, Excel).
• Valid Driver’s License and driving record required.
• Discretion with confidential information.
• Detail-oriented with high accuracy.
• Strong organizational, multitasking and prioritization skills.
• Excellent interpersonal and presentation skills.
• High School Diploma or GED required.

Responsibilities

• Establish and maintain strong client relationships with a positive customer service orientation.
• Serve as main point-of-contact for client liaisons, meeting regularly to confirm quality standards are met and service issues are promptly resolved.
• Provide leadership and support while being available for emergency and off-hour support.
• Promote strong safety culture and work environment. Train staff to utilize PPE and follow safe movement practices.
• Plan and assign work schedules to ensure service delivery expectations are achieved.
• Ensure timely responses to client-reported emergency cleaning situations.
• Train staff on building and property security protocols at each assigned client location.
• Train staff on ABM standard cleaning methods and any non-standard cleaning protocols contracted for specific clients.
• Train staff to ensure cleaning supplies/chemicals are appropriately utilized and properly stored, maintain SDS sheet and OSHA requirements.
• Train staff on safe operation of all cleaning equipment (buffers, scrubbers, etc.).
• Train and manage Site janitorial and Porter staff.
• Continuously monitor employee timekeeping entries, looking for adherence to assigned work schedules and company policy.
• Look for opportunities to increase revenue by providing additional billable project work to new clients and/or existing base of clients.
• Arrange for staff substitutions or personally perform work where employee absences could impact timely completion of contracted work.

Skills

MS Office proficiency

Leadership

Communication skills

Detail-oriented

Organizational skills

Time management

Driver's license

Education

High School Diploma or GED

Tools

MS Office Suite

Job description

ABM Industries in California seeks a Site Supervisor to lead janitorial teams across multiple client locations. You will establish strong client relationships, ensure service quality, and coordinate daily operations for timely delivery.

The role emphasizes leadership, safety training, schedule planning, and prompt response to emergencies, with a focus on maintaining high standards and cost-efficient service delivery.