Lead Executive Housekeeper: Guest Experience & Standards

Hospitality America

Miami (FL)

On-site

USD 55,000 - 75,000

Full time

5 days ago
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Benefits offered by this job

Competitive salary
Exciting and fun work environment
Top-notch training and growth
Medical, dental, and vision coverage
Paid holidays and vacation time
401k retirement plan

Job summary

Hospitality America is hiring an Executive Housekeeper for the Miami Coconut Grove Hampton Inn Hotel to lead the housekeeping team and maintain the highest cleanliness and presentation standards for guest rooms and public areas.

The role focuses on transforming guest rooms, empowering staff, inspecting for brand standards, planning schedules, recruiting and training, and ensuring excellent guest service in a team-friendly environment.

Qualifications

  • Experience in a Room Attendant role in a hotel or similar environment preferred.
  • Must have attention to detail with the ability to be thorough in your work.
  • Must be able to work independently while maintaining timelines.

Responsibilities

  • Leads the charge in transforming our guest rooms into inviting accommodations ensuring impeccable cleanliness and attention to detail.
  • Empowers hotel staff to deliver great guest service.
  • Inspects rooms to ensure brand cleanliness standards are met and exceeded for both guest rooms and public areas.
  • Plans work schedules and room assignments with minimum disruption to guests.
  • Recruits housekeeping staff that will model the PEACH way.
  • Emphasizes training and development to empower employees to provide excellent guest service.
  • Communicates openly with staff to handle their concerns, provides them guidance and sets them up for success.

Skills

Attention to detail
Team leadership
Staff training
Room inspections
Communication skills

Job description

Hospitality America is hiring an Executive Housekeeper for the Miami Coconut Grove Hampton Inn Hotel to lead the housekeeping team and maintain the highest cleanliness and presentation standards for guest rooms and public areas.

The role focuses on transforming guest rooms, empowering staff, inspecting for brand standards, planning schedules, recruiting and training, and ensuring excellent guest service in a team-friendly environment.

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