Lead Event Technician - Maryland

Live Casino & Hotel; Hanover (MD); On-site; USD 63,000 - 77,000; Full time

Job summary

An established industry player is seeking a Lead Event Technician to oversee production tasks and ensure seamless execution of events. This dynamic role involves leading a team, coordinating technical requirements, and providing exceptional guest service. The ideal candidate will thrive in a fast-paced environment, demonstrate strong problem-solving skills, and have a passion for event production. Join a vibrant team dedicated to creating memorable experiences in a high-energy setting. If you are ready to take your career to the next level and make an impact, this opportunity is perfect for you!

Benefits

Comprehensive group health benefits

Free Basic Life Insurance

Paid Time Off

Tuition Reimbursement

On-site Wellness center

Training and pathways for career growth

Annual Merit Based Pay Increases

Discretionary Performance Bonuses

Free parking

Free food and discounted meals

Qualifications

• 5+ years of experience in event and concert production environments.
• Technical certifications or degree in applicable field a plus.

Responsibilities

• Lead technician team for successful operation of concerts and events.
• Coordinate with clients and entertainment acts to fulfill AV requirements.
• Ensure safety and quality of service during events.

Skills

Event Production

Audio-Visual Coordination

Problem Solving

Guest Service

Team Leadership

Flexible Scheduling

Education

Technical Certifications

Degree in Applicable Field

Job description

Min Compensation: USD $63,000.00/Yr. Max Compensation: USD $76,125.00/Yr.

Overview

Why We Need Your Talents:

The Lead Event Technician is responsible for leading the technician team to execute all production-related tasks. This role will assist the Production Managers in overseeing and coordinating all technical and production details for client rentals (such as conferences, trade shows, meetings, and social functions), as well as the technical, hospitality, and transportation aspects of entertainment events. Collaborate with the Banquets, Marketing, and Sales departments to ensure the smooth and successful operation of events in The Hall & Event Center, as well as entertainment functions in the casino's food and beverage outlets. Train production technicians to support event operations. Direct production crews and act as on-site production representatives. The primary focus will always be on maintaining a positive, can-do attitude, with a strong emphasis on providing the highest level of guest service to both external and internal guests. The Lead Event Technician reports directly to the Production Manager.

Responsibilities

Where You'll Make an Impact:

• Responsible to the Production Manager for successful day-to-day operation of concerts and events.
• Oversee technician team that executes all technical needs in the venue as well as internal and external stagehands.
• Work directly with clients to understand and fulfill their AV requirements, ensuring flawless execution.
• Coordinate with entertainment acts on the day of the event to ensure their production needs and show quality are met.
• Attend planning meetings for upcoming productions.
• Develop and maintain a system for equipment inventory.
• Responsible for physical organization of equipment and production area cleanliness.
• Responsible for the quality of service.
• Lead the setup, tear down and operation of audio, video, lighting, rigging, and staging equipment.
• Troubleshoot, repair, and direct maintenance of audio, video, lighting, rigging, and staging equipment.
• Ensure the safety and security of all guests, entertainers and team members/employees.
• Other duties as assigned.

Skills to Help You Succeed:

• Ability to analyze and interpret departmental needs and results.
• Ability to solve complex problems.
• Ability to perform assigned duties under frequent time pressures in an interruptive environment.
• 5+ years’ experience in event and concert production environments.
• Communicate effectively and efficiently.
• Must be able to work flexible hours including evenings, overnights, weekends and holidays.
• Strong guest service skills.
• Must have reliable transportation.

Qualifications

Must-Haves:

• Must be able to obtain and maintain a valid gaming license as determined by the Maryland State Lottery and Gaming Commission for the position.
• 5+ years’ experience in event and concert production environments.
• Technical certifications or degree in applicable field a plus.

Physical Requirements:

• Must be able to lift and or push up to 80 lbs.
• Must be able to work standing, for up to 4 hours at a time.
• Must be able to work in small, confined areas.
• Must be able to bend at the waist.
• Able to work from a ladder at 8 and 12 feet.
• Must be able to reach above the head.

What We Offer

Perks We Offer You:

• Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members include:
• Free Basic Life Insurance
• Free Short Term & Long-Term Disability
• Generous retirement savings options
• Paid Time Off
• Tuition Reimbursement
• On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
• Training and pathways for career growth
• Robust Rewards & Recognition Programs
• Annual Merit Based Pay Increases
• Discretionary Performance Bonuses
• Discretionary Service Bonuses
• Free parking
• Free food and discounted meals
• Live! Hotel, Food & Beverage, and Entertainment Discounts

Life at Live!

Individuals chosen to be part of the Live! Team can expect:

• To be part of an exciting experience unlike any other in the market.
• To be given the power and responsibility to put service and community first.
• To come together as a strong team, while valuing and celebrating our diversity.
• To be given the tools, resources, and opportunity to grow in their career.
• To work hard and have fun.
• Live is a 24 hour / 7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.