Lead Esthetician

OneSpaWorld; North Carolina; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Signing bonus

Job summary

Harrah's Cherokee Casino Resort in Cherokee, NC seeks an experienced Lead Esthetician to join its luxury spa team. The role combines hands-on skincare with leadership and training responsibilities, mentoring spa technicians and ensuring top service standards.

Responsibilities include expert treatments, staff coaching, onboarding, and collaboration with the Spa Director on goals, inventory, and guest experience. Evening/weekend flexibility required.

Qualifications

• Valid Esthetician License required.
• Minimum 3–5 years of professional esthetics experience.
• Experience in luxury spa, resort, or hospitality environment preferred.
• Experience training or mentoring other technicians is highly desirable.
• Excellent communication and guest service skills.

Responsibilities

• Provide expert skincare and esthetic services to spa guests.
• Train, coach, and mentor estheticians on service protocols and treatment techniques.
• Ensure adherence to spa standards and sanitation procedures.
• Support onboarding and training programs for new spa technicians.
• Conduct refresher trainings and introduce new or updated spa services.
• Assist the Spa Director with retail performance, service goals, and team development.
• Monitor product inventory levels and proper use of professional supplies.
• Participate in technical interviews for new esthetician candidates.
• Support scheduling coordination and team coverage when required.

Skills

Guest service

Communication

Mentoring

Esthetics expertise

Tools

Microsoft Office

Job description

All candidates must have US Work authorization to be considered for this role
SIGNING BONUS OFFERED Up to $2,500.00

Lead Esthetician

Cherokee, North Carolina – Harrah's Cherokee Casino Resort

We are seeking an experienced Lead Esthetician to join our luxury spa team at Harrah's Cherokee Casino Resort in beautiful Cherokee, North Carolina. This role is ideal for a highly skilled esthetician who is passionate about skincare, guest service excellence, and mentoring other professionals.

As the Lead Esthetician, you will play a key role in maintaining exceptional service standards, training spa technicians, and ensuring that all treatments are delivered according to established spa protocols. This position combines hands‑on service delivery with leadership and training responsibilities.

Key Responsibilities

• Provide expert skincare and esthetic services to spa guests

• Train, coach, and mentor estheticians on service protocols and treatment techniques

• Ensure consistent adherence to spa service standards and sanitation procedures

• Support onboarding and training programs for new spa technicians

• Conduct refresher trainings and introduce new or updated spa services

• Assist the Spa Director with retail performance, service goals, and team development

• Monitor product inventory levels and ensure proper use of professional supplies

• Participate in technical interviews for new esthetician candidates

• Support operational needs including scheduling coordination and team coverage when required

Qualifications

• Valid Esthetician License (required)

• Minimum 3–5 years of professional esthetics experience

• Experience working in a luxury spa, resort, or hospitality environment preferred

• Strong knowledge of skincare treatments, waxing services, and product retailing

• Experience training or mentoring other technicians is highly desirable

• Excellent communication and guest service skills

• Comfortable using Microsoft Office applications

What We Offer

• Opportunity to work at a world‑class resort spa environment

• Competitive compensation

• Professional development and training opportunities

• Collaborative team culture

• Dynamic hospitality environment

Schedule

This position requires flexibility to work evenings, weekends, and holidays based on spa business needs.

If you are passionate about skincare, guest experience, and developing other professionals, we encourage you to apply and become part of our exceptional spa team.